Westerville, Ohio - National Auto Care (NAC) launched NAC ExpressLane 3.0, the next generation of their eContracting and business management solution. ExpressLane, which made it’s national debut in 2010, was originally built to address efficiency gaps and sales challenges within the service contract market. The online system has since grown exponentially and become the foundation of a broad host of business products and services now available through NAC.

The software currently provides dealers/sellers with real-time access to rates, on-the-spot contract creation/submission, areas to save draft contracts, recall, edit or submit in batches later, and built-in 0% contract financing. For agents, it provides fast rate development tools, custom reports, forms and marketing material directories. In addition, NAC ExpressLane has interactive functionality and the capability for expansion.

    Enhancements in the 3.0 Release include:

  • NAC Express Pay – provides clients with the final step necessary to submit payments by ACH for their service contract sales.
  • eSignature for SPP – enables clients to sign SPP documents online from any device and instantly submit securely; no more overnighting, faxing or waiting.
  • Agent-Managed Live Announcements – a tool that allows agents to post communications, including live news and updates online to the ExpressLane home pages of each of their clients.
  • Online Cancellation Quotes – enables clients to enter contract information online and get quick refund details online, anytime.

“NAC’s goal is, and always has been, to support and respond to our agent, dealer and financial institution clients quickly and efficiently,” said Christina Schrank, president, NAC. “These ExpressLane enhancements, our continued technology development, and seamless integration solutions are not reactionary, but visionary – results-driven advancements – focused on ensuring growth and success.”

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Toni McQuilken

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Toni McQuilken is the managing editor for AE Magazine and P&A Magazine. She has a decade of editorial experience in the trade publishing world, across several industries, including print and graphics, as well as hospitality and technology. To contact her, e-mail [email protected].

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