ALBANY, N.Y. — Auto/Mate Dealership Systems announced the release of a free eBook for download titled, “The Auto Dealer's Guide to Team Building.” It was developed to guide auto dealers through the process of turning managers and employees in various departments into one cohesive, productive and motivated team.
"Traditionally, dealerships were set up to reward individual performance rather than team performance," said Mike Esposito, president and CEO of Auto/Mate Dealership Systems. "As the retail automotive landscape changes, dealers are exploring new ways of structuring management and how to approach things like employee pay plans and customer communications. Building a workplace that fosters a team mentality is key to achieving new organizational objectives."
Numerous studies document the benefits of team building. Members of a team communicate more effectively and have better relationships; motivate each other and hold one another accountable; learn to better identify their own and others' strengths and weaknesses, and adjust responsibilities accordingly to maximize productivity; report higher levels of employee satisfaction, morale and happiness; promote mutual respect and understanding of fellow employees; have each other's back; work together to achieve organizational objectives; and prevent rogue employees from doing things their own way
“The Auto Dealer's Guide to Team Building” lays out eight steps dealers can follow to create a workplace that promotes a team philosophy. The ebook explains how, in dealerships, teams can be organized not only by department but also into cross-functional teams for the purpose of solving problems and improving dealership-wide processes.