Warranty and extended protection plan contracts sold by dealers or manufacturers to buyers of commercial products such as construction equipment can increase resale value, raise customer loyalty, boost uptime, and lower operating costs. But before extended protection plan sales can begin, the advantages and disadvantages of various risk management options must be considered.
To provide a rich and seamless experience to their customers, manufacturers need to improve data visibility, the backbone for delivering cutting-edge services.
At this year’s Warranty Chain Management conference, Arnum will provide an update on how the pandemic and the lockdowns that followed affected both the product warranty and extended warranty markets in the U.S.
This informative presentation will discuss the critical importance of the "Customer Experience" and how it has rapidly become the #1 driver for growth.
A second room block has been added for attendees of Warranty Chain Management Summit, following a full sell-out of the initial block.