Re-Imagining the Role of Warranty Chain Management in a Rapidly Evolving Connected Ecosystem

LAS VEGAS – Organizers of Warranty Chain Management Summit (WCM) announced that Ajit Shembekar, a consulting partner at Atos will present "Re-Imagining the Role of Warranty Chain Management in a Rapidly Evolving Connected Ecosystem" at the 2021 event. WCM 2021 will take place Aug. 29 – Sept. 1 at the Bellagio Las Vegas. Attendees who purchase an event pass are granted access to all pre-conference workshops, seminars, receptions, meals and networking events.

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WCM has already come a long way in fulfilling its traditional role, such as providing warranties and service agreements. Now, with customer and market expectations changing rapidly, often influenced by their experiences in entirely different industries, companies are beginning to refocus from being product-centric to organizations providing superior, differentiated customer experiences. With access to an unprecedented amount of data, analytical tools to generate meaningful insights, and increasing (and sometimes the only) customer touchpoints in a connected ecosystem, WCM has the potential to radically re-imagine its role in enhancing customer experience and even creating new disruptive solutions and business models.

In this session Ajit Shembekar will share the "Art of Possible" for WCM, based upon emerging capabilities and trends, as well as the solutions we have created for our clients.

Shembekar is a dynamic business transformation leader focused on the evolving digital transformation of traditional businesses, and emergence of new business models within an increasingly connected ecosystem. He possesses broad experience ranging from digital transformation, innovation, Product Lifecycle Management, and M&A, across automotive, industrial equipment, and high tech industries, that allow “connecting the dots” to create new growth opportunities. With a consistent track record for delivering complex, transformational projects driving innovative business strategies, while improving engineering and operational efficiency, for agility in a fast-changing business environment.

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The WCM 2021 room block is available for reservations on the event website. Early-bird rates of $139 (plus tax) will remain in effect until Aug. 6 or until the block is full. 

To inquire about sponsorship and exhibition opportunities, contact David Gesualdo via email or call 727-947-4027.