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Q&A: What Is the Future of F&I?

Q&A: What Is the Future of F&I?

Software experts Jason Barrie and Marie Knight share advice for dealers and F&I professionals seeking new ways to drive production and enhance customer service in a department whose future is difficult to predict.

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The Choice Was Clear

The Choice Was Clear

Seventy vendors, service providers, and finance sources won a total of 100 Diamond, Platinum, and Gold awards in the 14th annual Dealers’ Choice Awards.

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F&I: The Holy Grail of Digital Retailing

Digital retailing is quickly becoming a hot topic of every automotive conference, trade journal, and website. While digital retailing can mean different things to different companies, generally it is about the consumer engaging in an online experience in order to put a complete deal together and transact seamlessly at the dealership or, ultimately, wherever the consumer wants.

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ACE Develops Product Specialist Certification

We are an industry of business professionals. Salespeople know more about the features and benefits of the vehicles they sell than the average citizen. Sales and F&I managers know how to calculate monthly payments for retail and leases while many consumers would struggle to do so. Agents know the intricacies of complicated F&I products while the public refers to service contracts as extended warranties.

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Chip Perry to Deliver PALS Luncheon Keynote

ORLANDO, Fla. — Organizers of the annual P&A Leadership Summit announced that Chip Perry, president and CEO of TrueCar, will deliver the luncheon keynote address at this year’s event. The conference, which is designed by and for leading executives in the F&I product provider and administrator segment, is co-located with Industry Summit and will be held Oct. 8–10 at the Caribe Royale Orlando in Orlando, Fla.