The Customer Has Spoken: Examining the Annual Automotive Customer Experience Trends Study
The automotive industry's most in-depth and longest-running study of its kind reveals what today's consumers want.
The automotive industry's most in-depth and longest-running study of its kind reveals what today's consumers want.
Inventory shortages have vehicle lessees re-evaluating their end-of-lease options.
While there are still uncertainties within the automotive space due to ongoing challenges like the microchip and inventory shortages, the data shows that the industry is continuing to move forward and evolve.
With the proper strategies in mind, auto dealers will be better equipped with the right F&I product portfolio to meet the needs of the growing number of people shopping for new and used vehicles in 2022.
As the country charges toward widespread EV adoption what obstacles remain in its path?
One thing is for certain, no longer is work just work — it’s work with a purpose.
The company analyzed 25 million automotive transactions compiled from over 6,400 dealerships to reveal how the pandemic changed F&I, emerging trends, and future changes.
Hopefully, supply chain issues will resolve sooner rather than later, but until they do, dealers can take the time to prepare for some inevitable downstream repercussions.
Experts share their predictions for how F&I products will evolve in 2022.
With automotive industry firms listed as the eighth most likely target of cybercriminals, what steps should you take to protect your business from cyberattack?
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