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Industry•Cover Story•by Kate Spatafora•October 15, 2020

The 2020 Effect: How a Year of Uncertainty Has Impacted Providers

Leading F&I providers share their thoughts and advice on handling the repercussions of the pandemic, plans to move forward, and how the 2020 election may prolong this year of uncertainty.

Meet the Executive•by Kate Spatafora•October 15, 2020

An Interview with Mackie Hughes

Mackie Hughes is the recently appointed president of MagniShield Protective Coatings, an advanced line of professionally installed, premium automotive appearance protection products. Hughes met with P&A to share the road he took towards a rewarding career in automotive and what it’s like staying ahead of the game in 2020.

Industry•by Robert J. Wilson, Esquire•October 14, 2020

Who’s Zoomin’ Who?

Whether businesses interact in person or virtually, they must do so in a safe and secure manner to retain customer trust and comply with applicable law.

Industry•by Steven Apicella•October 14, 2020

What’s Your Currency in the New Reality?

Considering the dealer’s ‘new’ reality with their customers, how can F&I providers and agents help their dealer-clients uniquely solve a significant problem or innovate a new opportunity?

Dealer Ops•by Kait Gavin•October 14, 2020

The Great Acceleration and What It Means for the Future of Registration and Title

Creating an environment for contactless transactions expedites the current game of catch-up the industry faces and brings a new level of ease and simplicity to registration and title processing – for today and the future.

Dealer Ops•by Jeremy Anspach•October 12, 2020

How Dealers Can Successfully Tap into Election Cycle Digital Advertising

Dealers can leverage these tips to maximize their advertising investment to connect, engage, and transact with car shoppers so they can make the most of their 2020 sales goals through the end of the year.

Digital•by Kevin LeSage•October 5, 2020

How to Leverage Quality Leads to Drive Your Dealership Business Toward Recovery

Recovery starts with analyzing how you look at leads. Taking advantage of the right digital tools, strategic merchandising, and the right data will help dealers recover and reimagine their business for the future.

Dealer Ops•by Staff•October 5, 2020

Portfolio Launches ‘Game-Changer’ Spiff Program

Portfolio has launched Portfolio Accelerate, a new web- and card-based spiff program for top-performing F&I professionals.

Digital•by Anna Puzier•September 30, 2020

How to Keep Remote Customers Engaged

Thousands of customers have purchased vehicles from the comfort of their homes. Learn how to keep them engaged when they can’t be in front of you.

Fixed Ops•by Steven Manzi•September 28, 2020

Post-COVID Impacts on Car Dealerships

As car dealerships continue to tackle the difficulties of the pandemic, it is important to also acknowledge the ways in which this transformation has moved the needle forward.