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Charging Challenges
An annual J.D. Power study finds eroding home EV charging contentment, though there are ways owners can boost theirs. The firm sees auto dealers playing a role.
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SEARCHMENUSEARCHAn annual J.D. Power study finds eroding home EV charging contentment, though there are ways owners can boost theirs. The firm sees auto dealers playing a role.
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New process enhancements help enable dealership staff to spend more time optimizing the customer experience.
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Program update helps local dealers meet the needs of communities and employees.
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Their most recent CRM innovation goes by the name CarDog, and is a first-of-its-kind program designed to cater to the needs of the smaller, independent dealers.
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To design and develop new technological innovations, automakers need software engineers. So how do OEMs successfully compete for this in-demand talent against competitors that are also investing in smart technology?
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Cyberattacks are happening fairly frequently, and dealerships are prime targets because they have exactly what cybercriminals are looking for, and because their IT systems and policies may not be a top priority. Take the necessary steps to protect your customer data, your bank accounts, and your reputation.
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Data reveals importance of accuracy and efficiency in lending processes.
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Marcom Technologies Inc. is excited to announce their newest telephony solution, Total Call Results, powered by InteractiveTel.
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Messaging apps, AI, and self-service customer support options such as adaptive FAQ’s with interactive guides have allowed retailers to scale down contact centers to rely more on chatbot technology and give customers the quick and reliable answers they need.
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Most of a dealership's marketing strategy is geared toward driving business to the website. But as an industry, we’ve forgotten one of the most basic principles of marketing which is creating unnecessary headwind in traffic flow to the URL destination.
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Creator Lindsay Automotive realizes $800 increase in PVR profit and up to 28% increase in protection product sales using ZipDeal’s personalized customer-driven delivery process.
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