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Industryby Danielle CumbeeDecember 27, 2023

Why Onboarding Matters and Keys to Success

There is no “perfect” onboarding process, but there may be an improved version of onboarding that can exist for your organization as you develop how your time is spent when training new additions to your team.

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Industryby John TabarDecember 21, 2023

Getting a Better ROI on Your Day

You need a plan to help you manage everything for maximum results.

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Industryby Hannah MitchellDecember 21, 2023

Reputation Is Everything

It's paramount for car dealers to attract and retain customers, automotive marketing experts say, and those experts advise specific steps that can help dealerships get that most important job done and done right.

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Complianceby Gil Van OverDecember 20, 2023

Prohibited Practices

Keep this list handy to help you comply in F&I.

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Industryby John TabarDecember 20, 2023

Bringing Value to Every Interaction

A roadmap for engaging stakeholders in ways that leave them feeling served.

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Industryby Hannah MitchellDecember 20, 2023

It Pays to Have a Plan

Payment service providers discuss the growing importance of their offerings.

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Industryby Rick StriflerDecember 20, 2023

Manager, Leader or Neither?

Congratulations! You have been promoted to manager.

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Industryby Ian VandenbarkDecember 20, 2023

Setting the Stage to Influence

Small tweaks to your approach can transform a customer from resistant to receptive.

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Complianceby Gil Van OverDecember 20, 2023

Shortcuts and Compliance Are Not Friends

Don’t let process shortcuts short-circuit all the hard work your dealer has put in to make their dealership the success it is today.

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Industryby Dylan DoranDecember 20, 2023

Steering Through Volatility: A Guide to Dealer Reinsurance

Dealers that opt into reinsuring their GAP product, if market conditions remain consistent with used-car values staying high, stand to make underwriting profits.

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