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High Expectations for Online Claims

High Expectations for Online Claims

Leaders in the P&A segment are investing in online claims services to forge more productive connections and streamline the adjudication process for customers, dealers, and finance sources, but much work lies ahead before full adoption can be achieved.

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Q&A: What Is the Future of F&I?

Q&A: What Is the Future of F&I?

Software experts Jason Barrie and Marie Knight share advice for dealers and F&I professionals seeking new ways to drive production and enhance customer service in a department whose future is difficult to predict.

Article

The Choice Was Clear

The Choice Was Clear

Seventy vendors, service providers, and finance sources won a total of 100 Diamond, Platinum, and Gold awards in the 14th annual Dealers’ Choice Awards.

Article

F&I: The Holy Grail of Digital Retailing

Digital retailing is quickly becoming a hot topic of every automotive conference, trade journal, and website. While digital retailing can mean different things to different companies, generally it is about the consumer engaging in an online experience in order to put a complete deal together and transact seamlessly at the dealership or, ultimately, wherever the consumer wants.