Articles

Industry•by Rick McCormick•August 1, 2024

F&I Conviction

It is not important that the client understands us – it is critical that they know we understand them!

Industry•by Tim Allen•July 30, 2024

A simple process can result in big differences in automotive sales.

Industry•by Rob Miller•July 29, 2024

Why customer retention matters now more than ever

Compliance•by Terry O'Loughlin•July 25, 2024

There appears to be a regulatory target on auto dealer-provided loans.

Compliance•by James Ganther•July 24, 2024

Regardless of how the courts rule on this FTC regulation on hold, it's best to go ahead and be prepared for some form of it.

Industry•by Gerry Gould•July 23, 2024

Take a deeper dive for F&I sales so the customer doesn’t rush out the door.

Industry•by John Tabar•July 23, 2024

Customers who pay with cash must be approached differently than finance customers.

Industry•by Hannah Mitchell•July 18, 2024

Rick McCormick preaches the wisdom of breaking into what he considers the top 3% of F&I managers with a stance of continuous development.

What was once a nonentity when it came to auto manufacturing, this Asian giant bears paying close attention to.

Compliance•by Staff•July 16, 2024

Third-party cookies are a detail many have overlooked in the regulation.