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During "Is It Compliant: A Legal Guide to Developing New Warranty Programs and Products" a legal tag-team dives into the legal consideratins and concerns that must be addressed when developing and launching new products, services and programs within the warranty industry.
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Sponsored by Mize, "How to Deliver Exemplified Customer Experience Through Warranty & Service Transformation" examines the customer's expectations for the post-sale experience and their radical changes.
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All recipes include ingredients, measurements, a step-by-step process, time in the oven and you must check the temperatures to ensure it is DONE! Warranty programs are no different. In order for them to be successful – you must have a plan, prepare the programs, get the right ingredients and processes.
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Sponsored by Tavant, "Connected Service Lifecycle: The Flywheel Effect" explores the evolving service landscape.
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If you missed WCM Experience, all sessions are available On-Demand on the event's website.
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Full-year 2021 auto sales in the U.S. are forecast by Cox Automotive to finish near 14.9 million units, an increase of approximately 2.5% from 14.5 million in 2020.
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Record high used car prices will deflate. The question is how fast the bubble will burst.
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The question comes down to who will write the software for advanced features like hands-free driving: chipmakers, carmakers, or Tier I suppliers.
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Japan's factory output skyrocketed in November, as supply chain bottlenecks eased globally.
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Winter and Christmas sales events make for a busy end of year for dealers, but the last two weeks of the year are traditionally slow for the auctions and that held true this year.
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