WESTERVILLE – NAC announced the expansion of their online technology to now include a new 24-hour online claims submission service.
Designed to address the efficiency gaps and time-of-day restrictions vehicle dealership service departments work within, the new 24/7 online claims system enables quick and simple submission of claims to NAC whenever it is most convenient for their dealership clients.
The system was designed under the direction of Steve Juresich, Senior Vice President of Claims at NAC based on first-hand knowledge and experienced service department personnel input.
“We have clients across the U.S. in different time zones working vastly different schedules, and we needed a way to offer the same level of service and convenience to ALL of them, not just those sharing the same service hours as NAC,” said Steve Juresich.
“Now, no matter where the service department personnel are, they can still continue the claims process by submitting information to NAC online — any time. It’s really about making it as simple as possible for our clients to do business with us,” Juresich stated.
NAC’s claims system, which launched on December 1st, is now accessible free-of-charge to all of their clients.
Simple to manage and effortless to navigate, the new claims system enables immediate claims processing with just a few key strokes, offers service personnel 24/7 convenience for greater efficiency within their dealership’s service department no matter the location or store hours, and can be easily adapted to the changing needs of the industry.
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