The Industry's Source for Product Providers
Compliance expert busts the myth of autonomous, connected, electric, and shared vehicles supplanting the traditional American driving experience.
We are an industry of business professionals. Salespeople know more about the features and benefits of the vehicles they sell than the average citizen. Sales and F&I managers know how to calculate monthly payments for retail and leases while many consumers would struggle to do so. Agents know the intricacies of complicated F&I products while the public refers to service contracts as extended warranties.
When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up the rest. F&I trainer John Tabar explains what that means in the F&I office in his latest F&I Tip of the Week.
Jim Ziegler holds Uber responsible for the death of an Arizona woman who was run down by an autonomous SUV in March, but he doubts executives will face criminal charges. In They Finally Killed Somebody, the Alpha Dawg traces the so-called demand for driverless vehicles to the handful of businesses that stand to gain the most — including some of your closest partners. Click here to read the story.
If you are an executive general manager making $500,000 a year, this video is not for you. If not, listen up, because Jim Ziegler is here to help. In an exclusive to Auto Dealer Today, the Alpha Dawg lists the 20 Things a GM Must Do Every Week to become an executive GM, take your dealership to new heights, and maximize your personal income. Click here to read the story.
Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it’s those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.
More than 160 dealers, agents, and industry executives took part in the inaugural West Coast Compliance Summit, one of three concurrent events featured at Industry Summit 2016. And more than 80 of them successfully completed the event’s compliance certification component.
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