Taking action today to establish a more flexible and accessible website is more than just a nice-to-have. Compliance is an ongoing process and it’s important to ensure that all customers can find what they need on your site.
Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it's those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.
As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.
We all know that terminating an employee may lead to a charge of discrimination. But it can happen at the other end of the employment lifecycle, too – the hiring process.
The Trustworthy Accountability Group is the leading global certification program fighting online ad deception and increasing trust in the digital advertising industry.
While we do not know what the political shift brought about by the last election cycle will do with any degree of certainty, the popular perception is that we can expect increased regulatory scrutiny.
The documents that dealers use every day can be a danger that can be triggered by various contingencies.
Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.
Leading business analytics companies combine strengths to help customers empower risk decisions.
Expanded learning management system aims to strengthen compliance and improve employee retention.
The CFPB recently provided directions to the CEEA that will ensure consumer voices are heard throughout, and at every level, of the Bureau – from rule-making to COVID education to increasing racial equities to punishing bad actors.
If dealers observe a modicum of compliance protocols, they can contain almost all regulatory perils. Dealers and their trade organizations are a formidable political force and should be lobbying together.
Don’t spot deliver a car unless you’ve considered all the signs of potential fraud.
I propose that your F&I and sales disclosure compliance models mirror the sales and F&I processes at dealerships in California — what is required by statute in California, should be considered best practices in the other 49 states.
Many scenarios exist where employees can leave an employer owing the dealership money. The likelihood of your being able to recover money for these purposes depends in large part on a handful of proactive processes and procedures.
More than 160 dealers, agents, and industry executives took part in the inaugural West Coast Compliance Summit, one of three concurrent events featured at Industry Summit 2016. And more than 80 of them successfully completed the event’s compliance certification component.
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