We sat down this month with Jim Ganther, founder and president of Mosaic Compliance Services. Ganther chatted with us about how he got into the compliance business from his start as an attorney, and where he sees the industry going. He noted that ignorance of regulations and what's required of dealerships and F&I managers is one of the biggest problems facing the industry today - if they don't know the laws, they can't adhere to them, he noted. Check out the interview above for his thoughts, and what he sees as some of the solutions to the problem.
Brand experience centers, at-home maintenance, service pick-up and drop-off: These are the modern automotive dreams, new research shows.