Lakewood, N.Y. – Fidelis PPM is a part of a group of companies that have assembled to provide a one-stop source for dealers interested in building customer retention through their service drives at NADA in New Orleans in January. Seven participating companies including Swervepay and CallRevu will join Fidelis.

The inspiration behind the joint booth is to help dealers maximize one of their often underutilized assets, the service drive, as a tool to bring customers back to their shop on a regular basis. In addition to learning about up-sell techniques and customer retention tools, attendees can learn about training,

education and coaching options and find resources for best business practices on managing a dealership.

Executive Vice President of Fidelis PPM, Ryan Williams, shared his excitement for the exhibit space. “From day one we have been firm believers that the key to building customer retention and loyalty is through a prepaid maintenance program that is 100 percent dealer branded and controlled. At our core, Fidelis continually seeks to provide added value for dealers through strategic partnerships and alliances that allow us to offer the best eContracting and integration points of any PPM provider in the marketplace. We are thrilled to be able to share that message with dealers and be a part of a group of like-minded individuals.”

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Toni McQuilken

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Toni McQuilken is the managing editor for AE Magazine and P&A Magazine. She has a decade of editorial experience in the trade publishing world, across several industries, including print and graphics, as well as hospitality and technology. To contact her, e-mail [email protected].

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