Integrating Social Media as Part of Your Marketing Mix

Integrating Social Media as Part of Your Marketing Mix
It’s difficult to miss the transition that offline and online marketing is undergoing right now. And while it’s in vogue to discuss the decline of traditional marketing, traditional marketing isn’t alone in facing stiff competition for budget.
Recently, Ben & Jerry’s informed e-mail subscribers they would no longer be receiving a newsletter but should instead connect with the brand via their Facebook page, which was already 1.3 million fans strong.
I am not suggesting you shelve other programs, but it’s certainly time to see how social media can fit into your current or future marketing efforts.
To make it easier to jump in, let’s start with the premise that you are already, to some degree or another, participating in similar activities via offline methods. You see, social media is actually three separate components we refer to as The Social Three, which mirrors methods you are accustomed to and have been using for years.
Let’s take a look at each:
Social media represents the tools available to get the word out, increase visibility and speak to a specific niche, market or demographic. In other words, you use social media to speak to those who have selected it as their preferred channel. After all, what medium requires 100 percent adoption to be considered viable for marketing efforts? There is no shortage of outlets, with Facebook, LinkedIn, Twitter and Youtube, to name but a few.
Social networking is the day-to-day interaction we have with current or future ideal customers, groups or segments. In short, it is business and/or personal networking, just online.
Networking has long been used as an excellent way of extending and optimizing your circle of influence. The online method is just as applicable.
Social marketing is the subtle, or not so subtle, use of one or more online tools to promote your business, content, service, offers, expertise and promotions to the networks you have established.
We expect our vendors, VARs, dealers and employees to talk well of us, and this is simply another place for them to have a voice.
The real question is how to extract return on investment (ROI) out of social media in a cost-effective and time-conscious way. This is where social media optimization (SMO) comes in.
It is important to develop a plan to maximize your reach with minimal manpower and man hours.
Consider these takeaway steps:
Develop an elevator pitch and adapt it for use as a bio for each social media profile you create.
Use a free service like namechk.com to secure your brand's social IDs.
Schedule social media outbound activity for peak times.
Use tools like Tweetdeck, Hootsuite or Seesmic to consolidate accounts and narrow focus to keywords and actionable alerts.
Delegate responsibility and use “post once” services (with caution).
Sign up for a url-shortening service like bit.ly which will aid in tracking online marketing reach.
Use business-driven metrics like mentions, interactions and traffic for awareness, then conversion funnels, leads and sales for ROI.
Still not convinced that utilizing The Social Three in your marketing mix is important? In an upcoming article, we will discuss the affect of social media campaigns on your search engine optimization efforts and additional SMO techniques.
More Industry

Kia Closes Out Summer With a Bang
Its U.S. subsidiary broke multiple records in August, in part due to a surge of demand for hybrids models.
Read More →
Indiana Dealership Changes Hands
A 30-year-old Ford dealership in Indiana has a new owner and will soon be undergoing renovations to meet manufacturer requirements.
Read More →
Texas Dealership No Longer in the Family
The Ford store, a longtime cornerstone of the Houston market, is now part of one of the fastest-growing U.S. auto groups.
Read More →
Genesis Grows California Presence
The Cardinale Automotive Group opened its third Genesis rooftop in the Golden State, Genesis of San Bruno, a stand-alone dealership serving the San Francisco Bay Area.
Read More →
August Auto Sales a Mixed Bag
An early forecast shows strong business despite consumer hurdles, and hybrids are a big piece of their affordability coping strategy.
Read More →
EV Market Humming Along
July sales show steady growth as the segment stabilizes from last year’s artificial surge following pullback of federal support.
Read More →
Auto Loan Delinquency Rates Stabilize
Auto loans are a main driver of nonmortgage consumer debt, but delinquency rates stabilized in the second quarter across all credit risk tiers.
Read More →
EV Sales Recover in Q2
The EV sales roller coaster continues as numbers show improvement, but industry experts predict a year-over-year third-quarter decline and fourth-quarter jump.
Read More →
The Cheapest Hybrids to Fuel
The powertrain is increasing in popularity, in no small part due to its fuel economy. A new report lists the most efficient hybrids on the market.
Read More →
Hybrids and SUVs Gaining Ground
The most recent Kelley Blue Book Brand Watch found that only two nonluxury brands increased in shopper consideration, buoyed by their hybrid and SUV offerings.
Read More →