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Are There Hidden Dangers at Your Store?

The documents that dealers use every day can be a danger that can be triggered by various contingencies.

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Industryby David FinkelsteinMarch 16, 2021

Car Buyers Are Back, Just Not in the Dealership

In order to succeed in this new normal, dealerships will need to evolve and leverage the modern technologies available to them in order to meet consumers where they are – in their homes. 

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Product & Technologyby Wayne WhiteMarch 15, 2021

Improving the E-Commerce Shopping Experience Through Resolutions-Focused Customer Service

While stores ponder their physical store operations, retailers understand that planning also needs to account for changes in shoppers’ behavior and expectations.

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Complianceby Gil Van OverMarch 11, 2021

Non-Excuses for Non-Compliance

Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.

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Industryby Rusty WestMarch 2, 2021

A Micro-Chip Shortage Will Impact Supply – Does it Have to Disrupt the Consumer Shopping Experience Too?

The shortage will make accurate incentives and rebate setting more challenging for the manufacturers. In turn, dealers will struggle with how to set prices and payment offers as a result.

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Industryby Brandie LinfanteFebruary 24, 2021

Maintaining Business Growth in Times of Crisis

Crisis management planning seems like a foreboding and thankless task to many business owners and managers, but 2020 taught us that we need a crisis management plan.

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Product & Technologyby Erica Sietsma February 22, 2021

The Rise of OTT Advertising: Why Dealers Need to Stream their Ads and Inventory

Streaming is the new black, and that means it’s never been a better time for dealers to get on board and add OTT advertising to their brand's media mix.

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Meet the Executiveby StaffFebruary 18, 2021

A New Era: Walser Automotive’s Paul Walser Leads NADA as 2021 Chairman

As Paul Walser steps into the role of chairman of National Automobile Dealers Association, the Minnesota dealer will aid members in ushering in a new era of auto retail and overcoming the challenges presented over the course of 2020.

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Product & Technologyby Krys VanSlykeFebruary 11, 2021

21 Digital Marketing Resolutions for 2021

Consumers have become accustomed to the conveniences technology provides, so here are the digital marketing resolutions every dealership and dealer-partner needs to keep in mind in 2021.

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Complianceby Terry O'LoughlinFebruary 3, 2021

When The Federal Trade Commission Speaks, Dealers Should Listen

If dealers observe a modicum of compliance protocols, they can contain almost all regulatory perils. Dealers and their trade organizations are a formidable political force and should be lobbying together.

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