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Complianceby Terry O'LoughlinFebruary 3, 2021

When The Federal Trade Commission Speaks, Dealers Should Listen

If dealers observe a modicum of compliance protocols, they can contain almost all regulatory perils. Dealers and their trade organizations are a formidable political force and should be lobbying together.

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Complianceby James GantherJanuary 27, 2021

Too Good to Be True

Don’t spot deliver a car unless you’ve considered all the signs of potential fraud.

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Digitalby Anthony MitchellJanuary 25, 2021

Mapping the Customer Journey

To meet and exceed modern consumer expectations at each step of the buying process, develop new techniques and use technology to help them discover, learn, and be validated in their decisions along the way.

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Fixed Opsby Melinda ZabritskiJanuary 20, 2021

Q3 2020 Finance Trends Demonstrate Automotive Industry’s Resilience

As we look at the market in Q3, there were a number of notable statistics that can help lenders identify trends and inform strategy.

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Dealer Opsby Erica Sietsma January 11, 2021

How Credit Technology Can Empower Your Customers 

By leveraging credit technology, dealerships can process a transaction in less than 30 minutes and put the process in the hands of the consumer.

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Digitalby Byron McDuffeeJanuary 4, 2021

Drive to Digital Demands Synthetic Identity Fraud Solutions

While instincts are important, it’s even more critical to have access to the right tools and technology that can help lenders spot synthetic identity fraud before it happens.

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Complianceby Gil Van Over December 28, 2020

California: An Unlikely Compliance Model

I propose that your F&I and sales disclosure compliance models mirror the sales and F&I processes at dealerships in California — what is required by statute in California, should be considered best practices in the other 49 states.

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Complianceby Matthew SimpsonDecember 9, 2020

Tips For Recovering Debts From Departing Employees

Many scenarios exist where employees can leave an employer owing the dealership money. The likelihood of your being able to recover money for these purposes depends in large part on a handful of proactive processes and procedures.

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Showroomby Lauren DonalsonDecember 8, 2020

Digital Advertising Technology Helping Savvy Dealers Acquire Used Inventory at the Right Price

Even when supply and demand return to more normal cycles, the use of digital advertising technologies can put more power into the hands of each dealer and raise profit potential at the end of each month and year.

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Complianceby James Ganther November 30, 2020

Why Comply?

We live in an ‘Age of Compliance Awareness’ and someone is always watching. We should care about what they see.

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