Articles

Q&A: What Is the Future of F&I?

Software experts Jason Barrie and Marie Knight share advice for dealers and F&I professionals seeking new ways to drive production and enhance customer service in a department whose future is difficult to predict.

The Choice Was Clear

Seventy vendors, service providers, and finance sources won a total of 100 Diamond, Platinum, and Gold awards in the 14th annual Dealers’ Choice Awards.

Rejoice! 7 Reasons the Family Car Is Here to Stay

Compliance expert busts the myth of autonomous, connected, electric, and shared vehicles supplanting the traditional American driving experience.

F&I: The Holy Grail of Digital Retailing

Digital retailing is quickly becoming a hot topic of every automotive conference, trade journal, and website. While digital retailing can mean different things to different companies, generally it is about the consumer engaging in an online experience in order to put a complete deal together and transact seamlessly at the dealership or, ultimately, wherever the consumer wants.

Ganther to Tackle MLA, CFPB, Employee Privacy at Compliance Summit

David Lewis to Keynote Industry Summit 2018

‘Ask Frenchy’ to Win a Free Trip to Industry Summit

Beyond the Full Product Suite

Interest among dealers in F&I production and profitability is elevated as profit margins remain compressed, new-vehicle sales show signs of plateauing, and dealers seek to maximize opportunities for service-department revenue.

An Interview with David Trinder

An Interview with David Trinder

Requiem for a Guidance

In order to make any sense of what’s going on at the CFPB, we need to start at the beginning — in this case, the 2008 financial crisis and its aftermath.