Auto/Mate Releases eDEAL Signature Capture
Auto/Mate’s new eDEAL signature capture and eSign for cashiering features were designed to streamline F&I and fixed ops processes.
ALBANY, N.Y. — Auto/Mate Dealership Systems has released its eDEAL Signature Capture feature, a digital contracting tool designed to allow F&I managers to easily capture signatures, store electronically signed documents, and email digital deal jackets to customers. In conjunction with eDEAL, Auto/Mate has also released eSign, allowing cashiers, as well as service and parts staff, to accept digital signatures from fixed operations customers.
With eDEAL and eSign, customers only have to sign once, then tap to apply their signature to other required fields. When using eDEAL, the digital deal is downloaded as a zip file that can be emailed or put onto a flash drive, and signed repair orders, warranty forms and other parts and service forms can be emailed directly to the customer using eSign, executives said.
“It’s time for dealerships to move beyond paper-based processes,” said Mike Esposito, president and CEO of Auto/Mate. “Fortunately, most states, banks and auto dealer associations are finally making the legal changes necessary to enable digital contracts and forms. This is a game-changer for dealerships everywhere.”
eDEAL Signature Capture can be used on any mobile tablet and resides in Desk/Mate, Auto/Mate’s desking tool. All forms are stored as digital PDFs right in the DMS, eliminating the need for physical file storage and 3rd-party scanning solutions. eSign can be accessed in the Service Merchandising or Parts modules. Fixed operations employees can go back at any time and reference a list of signed documents along with an indication of whether the document has been signed and cashiered, all according to the provider.
Visit Auto/Mate at Booth 2301S at NADA Show 2019.
Originally posted on F&I and Showroom
More Product & Technology

Integrating AI Into Your Admin System
It’s important for finance-and insurance administrators to build the technology into their existing systems instead of bolting it on.
Read More →
Public EV Charging Improves
The infrastructure buildout in the U.S. is providing more availability and safety at a better cost, according to the latest EV experience study by JD Power.
Read More →
AI in the Dealership
A Cox Automotive poll shows most dealers use it, but only some have found the smartest ways to adapt the surging technological sensation.
Read More →
AAA Honors Service and Repair Facilities
Three automotive dealerships made AAA's Service Providers of Excellence and Best in Repair list this year.
Read More →
EFG Launches Product Admin Platform
The company says the offering is designed to empower administrators, service contract providers, and product marketers to expand automotive and power-sports capabilities.
Read More →
Optimized Charging Could Reduce Costs
According to an Alliance for Automotive Innovation analysis, optimized EV charging could cut costs for drivers and improve grid infrastructure - potential adoption incentives.
Read More →
From Inspection to Impact
Data, video and artificial intelligence are driving service performance today, when inspection performance is closely tied to key business outcomes.
Read More →
Car Karaoke Gets Official Platform
The in-vehicle karaoke and sing-along platform by Samsung arm is meant to add traveling enjoyment safely in technology that automakers can tailor to their specific needs.
Read More →
Kia Embraces Clean Energy
A Kia Georgia partnership combines weather protection and renewable energy in a new solar canopy system at Kia’s West Point facility.
Read More →
Honda-Sony Venture Dismantled
For nearly four years, the companies had worked toward the launch of the electric-vehicle brand’s first two models, but the shifting EV market scuttled the plans.
Read More →