DOJ, N.Y. Regulator Subpoena Capital One
By: Gregory Arroyo
MCCLEAN, Va. ─ Add Capital One to the growing list of finance sources that have received subpoenas from state and federal regulators regarding subprime auto finance originations and securitizations.
According to a Feb, 24 regulatory filing with the Securities and Exchange Commission, the finance source received subpoenas from the New York District Attorney’s Office and the U.S. Department of Justice (DOJ), requesting information related to its subprime auto finance business.
“Capital One is cooperating with both investigations,” the filing read.
In January, Consumer Portfolio Services revealed in a regulatory filing that it was also subpoenaed by the DOJ regarding its subprime auto finance practices and related securitizations. Santander Consumer USA (SCUSA), Ally Financial, GM Financial and Credit Acceptance have received similar subpoenas.
Regulators are also targeting debt-collection and repossession practices.
Last year, CPS agreed to pay more than $5.5 million to settle the Federal Trade Commission’s charges that it used illegal tactics to service and collect consumer loans. And last month, Santander USA Inc. agreed to pay at least $9.35 million to resolve a lawsuit filed by the DOJ. It claimed that the finance source’s repossession activities over a five-year period starting in January 2008 violated the Servicemembers Civil Relief Act.
A spokeswoman for Santander said the settlement, which covered 1,112 repossessions, is unrelated to the subpoena the DOJ issued to the finance source last year. The spokesperson noted that Santander neither admitted nor denied any wrongdoing in agreeing to settle the DOJ’s charges. She added that the finance source had already set aside funds to cover the cost of the settlement.
“Since 2012, SCUSA has used systemic controls to prevent improper repossessions of vehicles, including those who were contracted with SCRA-eligible customers,” read a statement Santander issued to F&I and Showroom magazine. “The majority of accounts found objectionable by the DOJ involved repossessions prior to 2012, and approximately one-third were accounts form other financial institutions that we converted to SCUSA accounts at a later date.”
In its regulatory filing, Capital One said that the regulatory climate has been heating up over the last several years, noting that state and federal regulators have focused on compliance in a number of areas, including data security, money laundering, fair lending and consumer-protection issues. And the finance source made clear it doesn’t see the scrutiny ending anytime soon.
“We are subject to heightened regulatory oversight by the federal banking regulators to ensure we build systems and process that are commensurate with the nature of our business and that meet the heightened risk management and enhanced prudential standards issued by our regulators,” the filing read, in part. “We expect this heightened oversight will continue for the foreseeable future until we meet the expectations of our regulators and can demonstrate that our systems and process are sustainable.”
More Industry

World EV Adoption Set to Grow
A new report says the segment, despite recent setbacks in some regions, is poised for acceleration as many countries look to reduce pollution.
Read More →
Black Book: Weekly Market Update
Wholesale automotive auction business stayed steady last week as bidders encountered lower prices, analysts observed.
Read More →
Pricing Transparency Drives Purchase Consideration
An annual study by JD Power found that clear pricing matters to consumers on automaker websites, so much so that it increases their purchase consideration.
Read More →
Black Book: Weekly Market Update
Used-vehicle market depreciation was the prevailing story in the wholesale market last week.
Read More →
Smaller Is Looking Better
A growing number of Americans in the market for a new vehicle are opting for more affordable options, not waiting for market stability to bite the bullet.
Read More →
U.S. EV Market Slowly Stabilizes
U.S. electric-vehicle interest is slowly stabilizing since a major dip in sales after last year's end of the federal EV tax credit, and hybrids remain the leading electrified power train.
Read More →
Global EV Market Entering New Phase
Automakers are making investments to lower battery costs and optimize production to meet changing consumer needs.
Read More →
Black Book Weekly Market Update
The holiday weekend, not surprisingly, put a drag on wholesale automotive activity last week, analysts observed.
Read More →
Auto Affordability in Context
Cox Automotive points out the complex circumstances that have led to eye-popping vehicle prices.
Read More →
Black Book: Weekly Market Update
Automotive auction inventory increased last week, giving choosy bidders even more leeway.
Read More →