DOJ, N.Y. Regulator Subpoena Capital One
By: Gregory Arroyo
MCCLEAN, Va. ─ Add Capital One to the growing list of finance sources that have received subpoenas from state and federal regulators regarding subprime auto finance originations and securitizations.
According to a Feb, 24 regulatory filing with the Securities and Exchange Commission, the finance source received subpoenas from the New York District Attorney’s Office and the U.S. Department of Justice (DOJ), requesting information related to its subprime auto finance business.
“Capital One is cooperating with both investigations,” the filing read.
In January, Consumer Portfolio Services revealed in a regulatory filing that it was also subpoenaed by the DOJ regarding its subprime auto finance practices and related securitizations. Santander Consumer USA (SCUSA), Ally Financial, GM Financial and Credit Acceptance have received similar subpoenas.
Regulators are also targeting debt-collection and repossession practices.
Last year, CPS agreed to pay more than $5.5 million to settle the Federal Trade Commission’s charges that it used illegal tactics to service and collect consumer loans. And last month, Santander USA Inc. agreed to pay at least $9.35 million to resolve a lawsuit filed by the DOJ. It claimed that the finance source’s repossession activities over a five-year period starting in January 2008 violated the Servicemembers Civil Relief Act.
A spokeswoman for Santander said the settlement, which covered 1,112 repossessions, is unrelated to the subpoena the DOJ issued to the finance source last year. The spokesperson noted that Santander neither admitted nor denied any wrongdoing in agreeing to settle the DOJ’s charges. She added that the finance source had already set aside funds to cover the cost of the settlement.
“Since 2012, SCUSA has used systemic controls to prevent improper repossessions of vehicles, including those who were contracted with SCRA-eligible customers,” read a statement Santander issued to F&I and Showroom magazine. “The majority of accounts found objectionable by the DOJ involved repossessions prior to 2012, and approximately one-third were accounts form other financial institutions that we converted to SCUSA accounts at a later date.”
In its regulatory filing, Capital One said that the regulatory climate has been heating up over the last several years, noting that state and federal regulators have focused on compliance in a number of areas, including data security, money laundering, fair lending and consumer-protection issues. And the finance source made clear it doesn’t see the scrutiny ending anytime soon.
“We are subject to heightened regulatory oversight by the federal banking regulators to ensure we build systems and process that are commensurate with the nature of our business and that meet the heightened risk management and enhanced prudential standards issued by our regulators,” the filing read, in part. “We expect this heightened oversight will continue for the foreseeable future until we meet the expectations of our regulators and can demonstrate that our systems and process are sustainable.”
More Industry

Charger Network Growth Slows
Despite a projected increase in public EV chargers in 2026, charging infrastructure remains a top concern for consumers as the gap between the most and least EV-friendly places remains substantial.
Read More →
Lenders, Consumers Take on More Auto Loan Risk
September records loosened credit access the most in over a decade as buyers took advantage of the conditions to afford trading, though loan applications fell.
Read More →
Next-Gen Hybrids in Sight
Dealerships can expect to see revamped hybrids from Honda next year as the company rolls out a new system and model lineup.
Read More →
Gem State Stores Change Hands
A larger auto group founded in the industry’s early years sold two franchises to a neighbor group that's on a growth spurt.
Read More →
Charging In Motion
Honda has been researching wireless in-motion charging for electric vehicles since 2025, and new technology developments have put it a step closer to a final product.
Read More →
Twin Cities Stores Sell
Minnesota-based Walser Automotive Group made what it called the most significant acquisition in its history with a three-rooftop deal in Minneapolis.
Read More →
U.S. Auto Sales Still Below Prepandemic Levels
Mobility Global industry observers don’t expect the market to return to the higher volumes that became routine before Covid but to stay well below its potential.
Read More →
The Powertrain Shift
Electric-vehicle owners are backpedaling, according to new data, with product availability driving many to shift back to gas-powered engines.
Read More →
Achromatic Autos
The shades that dominate the U.S. car market don’t call attention to themselves, though grayscale may have plateaued after a 30-year upswing, research shows.
Read More →
Used-Vehicle Affordability Worsens
Listing prices in August defied seasonal trends, rising above $27,000 for the second time this year.
Read More →