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Trainingby Hannah MitchellNovember 6, 2025

Dealers Have Room to Run on Satisfaction

Survey finds it inched up this year, but consumers crave more communication

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Industryby Hannah MitchellNovember 5, 2025

Consumers Explain What They Want in Car Servicing

Survey finds frustrations, evolving desires, and untapped sales potential

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Industryby Hannah MitchellNovember 4, 2025

Buying Used Getting Unusually Expensive

Carfax research finds little difference in price from some models’ new units

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Industryby StaffNovember 4, 2025

Black Book: Weekly Market Update

One vehicle segment declined faster than the others.

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Auto Financeby Hannah MitchellNovember 3, 2025

Q3 Auto Loans Reveal Stress

Data reflect growing finance activity on the extreme ends of credit risk scale

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Industryby StaffOctober 30, 2025

Protective to Acquire Portfolio

Major industry deal billed as enhancing auto dealer wealth and F&I solutions

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Digitalby Hannah MitchellOctober 29, 2025

Auto Dealers’ Take on AI

Study finds recognition of its usefulness, but franchisers are treading sometimes confusing waters carefully

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Awardsby Hannah MitchellOctober 28, 2025

Automakers Take Home Safety Awards

Tweaks to models put them over the top while others miss out due to substandard crash test results

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Industryby StaffOctober 28, 2025

Black Book: Weekly Market Update

All automotive segments fell last week.

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Industryby Hannah MitchellOctober 27, 2025

Dealership Employees Weigh in on Their Jobs

CDK survey finds improvements, along with vulnerabilities

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