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Ally: Soaring Costs Make Case for Service Contracts

An Ally/Harris survey of U.S. consumers found only 21% had purchased a vehicle service contract, propelling their average five-year maintenance and repair costs to nearly $2,000.

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UDS Wins 7th Straight Diamond in 2019 DCAs

United Development Systems earned its seventh straight first-place Diamond award in the F&I Training category and a Gold award for Compliance training in the 15th annual Dealers’ Choice Awards.

American Financial Receives Multiple Honors in 2019 DCAs

Voters ranked American Financial & Automotive Services placed in the top three in six categories for the second straight year in the 2019 Dealers’ Choice Awards.

RoadVantage Wins Third Straight DCA Diamond for F&I Products

Voters in the 2019 Dealers’ Choice Awards ranked RoadVantage No. 1 in the F&I Products category, the company’s third straight Diamond award and fifth straight contest with at least one win.

Brown & Brown Acquires UDS

Brown & Brown Inc. has acquired the assets of United Development Systems Inc., the F&I performance and compliance management provider founded by Randy Crisorio in 1982.

100 Dealers and GMs to Attend Industry Summit for Free

Organizers of November’s Industry Summit will offer free show passes to the first 100 dealers and dealership GMs who sign up online when registration opens this summer.

EFG Companies Launches Training Portal for F&I Managers

F&I Tip of the Week: Power of the Pause

When we communicate, the words we use only account for 7% of the communication. Voice tone and inflection account for 38%, while body language makes up the rest. F&I trainer John Tabar explains what that means in the F&I office in his latest F&I Tip of the Week.

Safe-Guard Canada Announces New Montreal Training Facility

F&I Tip of the Week: Lease-Complementing F&I Protections

Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it’s those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.