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digital

Customers Dissatisfied With Lenders' Digital Experience

J.D. Power U.S. study reveals low satisfaction with their digital solutions.

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Can Buying a Car Be as Easy as Ordering a Pizza?

The rocky road to a frictionless online car-buying experience.

The Dawn of Digital Cars

Chrysler owner Stellantis presents a strategy to generate additional revenue through in-vehicle services.

Digital Retail: What Happened to Middle Ground?

If you have been using digital retailing primarily as a lead generation tool, or if you are still using archaic contact requests, it’s time to put some serious thought into the middle ground of the digital retailing revolution.

The Secret to Winning Todays Digital Buyer: Put the ‘I’ Back in Omnichannel

As a dealership, you can’t afford to ignore the individual players in your own omnichannel – listen to them and reap the rewards.

Dealership Technology on the Rise: Be a Partner Dealers Can Trust

Executives from two leading dealership technology providers have a candid discussion about the digital dealership landscape, selecting the right partner for your specific needs, and ensuring consumer satisfaction remains intact while transitioning to a digital buying experience.

An Interview with Digital Air Strike’s Jason Barrie

In today’s dealership environment, strong data is the play. But keep in mind, it’s not just technology, it’s about the dealership experience.

Digital Advertising Technology Helping Savvy Dealers Acquire Used Inventory at the Right Price

Even when supply and demand return to more normal cycles, the use of digital advertising technologies can put more power into the hands of each dealer and raise profit potential at the end of each month and year.

Why Video is Important to Communicate with Your Customers

Video is a great way to reach customers to communicate how they want to receive their vehicles.

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Can You Hear Me Now? Social Listening for Success

By utilizing social listening, you create the opportunity to improve the value of the customer experience in every area of the dealership.

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