If you are concerned about fraud in the warranty chain and are interested in approaches to preventing it, this session will give a good overview of one approach used by IBM.
All event registrations include access to a two-hour training seminar hosted by Q-Training Solutions, a leader in warranty training.
Meenan P.A.’s Aaron Lunt will provide an update on key legislation and regulation from 2021 and insights on what’s happening in 2022.
Organizers of the annal WCM Conference announced the roster of industry insiders that will direct the educational slate for this year's event.
"Extended Warranty Attachment and Renewal Rates: Methods for Success" will examine the strategies and tactics companies can pursue to increase extended warranty attachment and renewal rates.
During "Is It Compliant: A Legal Guide to Developing New Warranty Programs and Products" a legal tag-team dives into the legal consideratins and concerns that must be addressed when developing and launching new products, services and programs within the warranty industry.
Sponsored by Mize, "How to Deliver Exemplified Customer Experience Through Warranty & Service Transformation" examines the customer's expectations for the post-sale experience and their radical changes.
All recipes include ingredients, measurements, a step-by-step process, time in the oven and you must check the temperatures to ensure it is DONE! Warranty programs are no different. In order for them to be successful – you must have a plan, prepare the programs, get the right ingredients and processes.
Sponsored by Tavant, "Connected Service Lifecycle: The Flywheel Effect" explores the evolving service landscape.
If you missed WCM Experience, all sessions are available On-Demand on the event's website.
media brand
The secure and easy all-access connection to your content.
Bookmarked content can then be accessed anytime on all of your logged in devices!
Already a member? Log In