P&A Providers & Administrators
MenuMENU
SearchSEARCH

Buick-GMC Considers Loaner Cars to Build Brand Awareness

October 11, 2010
2 min to read


DETROIT - General Motors Co.'s GMC and Buick, the fastest-growing brand in the U.S. this year, are considering a courtesy loaner program for customers getting warranty service on their vehicles to build awareness of the company's products.


GM may start the service in the “next couple weeks,” Brian Sweeney, vice president of sales for Buick and GMC, said in a telephone interview with Bloomberg. The program would seek to get GMC Acadia owners into a Buick Enclave, for example, and build recognition of more GM vehicles, he said.

Ad Loading...


“We want to expose customers to other Buick and GMC products,” said Sweeney, who last week met with about 900 dealers that sell the two brands.


Dealers selling Buick need to change and meet the expectations customers have when shopping for a premium car, said Mike Bowsher, co-chairman of the national dealer council for Buick-GMC and president of Carl Black Automotive Group.


“We can't sell Buicks like we did Pontiac,” Bowsher, who runs dealerships in Georgia, Tennessee and Florida, said in a telephone interview. “A lot of us were old Pontiac dealers, and we now have to learn how to handle the Lexus, Ritz-Carlton, Cadillac, Mercedes kind of crowd.”


Some Buick-GMC dealers already make loaner vehicles available to customers, Bowsher said. GM may push dealers to make the practice standard, he said.


Buick outpaced all other brands with a 58 percent increase in U.S. sales through September compared with the same nine months of 2009, according to the Automotive News data center. GMC sales rose 31 percent.

Ad Loading...


GM pared its U.S. brands to Chevrolet, Cadillac, Buick and GMC as part of its bankruptcy last year. Hummer, Saturn and Pontiac were shuttered and Saab was sold as the company received $50 billion from the federal government while restructuring.


GM said last week it would add the Verano compact car to Buick, the brand's first small car in more than 20 years. The company hasn't announced when production of the Verano will begin at GM's Orion assembly plant in Orion Township, Mich.


Buick also will add a sport-utility vehicle that will be smaller than the Enclave, and a higher performance version of the Regal sedan called the Regal GS, Sweeney said. The Verano and smaller SUV follow new models including the Regal earlier this year and the LaCrosse mid-sized sedan last year.

More Industry

Photo of gray SUV plugged into public electric-vehicle charger in parking lot
Industryby Hannah MitchellJuly 21, 2026

World EV Adoption Set to Grow

A new report says the segment, despite recent setbacks in some regions, is poised for acceleration as many countries look to reduce pollution.

Read More →
Bar chart of truck and SUV segments' weekly value change
Industryby StaffJuly 21, 2026

Black Book: Weekly Market Update

Wholesale automotive auction business stayed steady last week as bidders encountered lower prices, analysts observed.

Read More →
laptop with blue car on screen on a shopping website, Clear Costs Convert
Industryby Lauren LawrenceJuly 21, 2026

Pricing Transparency Drives Purchase Consideration

An annual study by JD Power found that clear pricing matters to consumers on automaker websites, so much so that it increases their purchase consideration.

Read More →
Ad Loading...
Bar graphic of used-car segment weekly change
Industryby StaffJuly 14, 2026

Black Book: Weekly Market Update

Used-vehicle market depreciation was the prevailing story in the wholesale market last week.

Read More →
Light-blue Fiat car parked on a sunny Chicago street
Industryby Hannah MitchellJuly 14, 2026

Smaller Is Looking Better

A growing number of Americans in the market for a new vehicle are opting for more affordable options, not waiting for market stability to bite the bullet.

Read More →
man sitting at desk using calculator with charts in front of him, to-go coffee cup on desk, rising and falling data chart in front
Industryby Lauren LawrenceJuly 14, 2026

U.S. EV Market Slowly Stabilizes

U.S. electric-vehicle interest is slowly stabilizing since a major dip in sales after last year's end of the federal EV tax credit, and hybrids remain the leading electrified power train.

Read More →
Ad Loading...
blue background, map of the world with connecting lights and an electric vehicle emblem in the middle
Industryby Lauren LawrenceJuly 8, 2026

Global EV Market Entering New Phase

Automakers are making investments to lower battery costs and optimize production to meet changing consumer needs.

Read More →
Bar chart showing week-over-week wholesale automotive price change
Industryby StaffJuly 7, 2026

Black Book Weekly Market Update

The holiday weekend, not surprisingly, put a drag on wholesale automotive activity last week, analysts observed.

Read More →
Photo of Honda CR-V SUV on two-lane road next to roadside trees
Industryby Hannah MitchellJuly 1, 2026

Auto Affordability in Context

Cox Automotive points out the complex circumstances that have led to eye-popping vehicle prices.

Read More →
Ad Loading...
Line chart of used-vehicle days to turn over past week
Industryby StaffJune 30, 2026

Black Book: Weekly Market Update

Automotive auction inventory increased last week, giving choosy bidders even more leeway.

Read More →