P&A Providers & Administrators
MenuMENU
SearchSEARCH

Cadillac Will Offer Free Scheduled Maintenance on All 2011s

June 21, 2010
2 min to read


Cadillac said today it would offer free scheduled maintenance on its 2011 model year vehicles as part of its effort to improve customer service -- and to match similar offers being made by other luxury brands, Automotive News reported.


The 4-year/50,000-mile program is called Cadillac Premium Care Maintenance and includes scheduled oil changes, tire rotation, engine and cabin air filters and a vehicle inspection.

Ad Loading...


Last week, Lincoln announced a similar free maintenance program for 2010 and 2011 models but only for vehicles purchased and leased through Sept. 7. Lincoln’s program is for 3 years/45,000 miles.


Unlike Lincoln and European luxury brands BMW and Jaguar, Cadillac’s program doesn’t include wear-and-tear items such as brakes and windshield wipers. A spokesman said Cadillac decided against including wear-and-tear parts because “cars are going to have a lot different schedules and requirements, so it’s hard to level that out for everyone. There is a disparity in what a typical customer’s needs are.”


The spokesman said Cadillac announced the program today because production is about to begin on the 2011 models. Cadillac expects those models to arrive at dealerships in late summer.


Kurt McNeil, Cadillac’s vice president of sales and service, said in a release that the program is also expected to bring more customers back to the dealership for service. BMW of North America has said that 97 percent of its customers return to the dealer for service because of its 4-year/50,000-mile maintenance program.


Cadillac’s scheduled free maintenance includes existing programs such as a 5-year/100,000-mile powertrain warranty and 24/7 roadside assistance.

Ad Loading...


Cadillac never has offered a scheduled maintenance program covering all its vehicles, the spokesman said.


Through May, Cadillac’s U.S. sales have risen 32 percent over the same period a year ago. Other brand increases include Audi, up 31 percent; Lincoln, 12 percent; BMW division, 6 percent; Mercedes, 26 percent; and Lexus, 23 percent. Total U.S. sales increased 17 percent over the five-month period.

More Industry

Photo of gray SUV plugged into public electric-vehicle charger in parking lot
Industryby Hannah MitchellJuly 21, 2026

World EV Adoption Set to Grow

A new report says the segment, despite recent setbacks in some regions, is poised for acceleration as many countries look to reduce pollution.

Read More →
Bar chart of truck and SUV segments' weekly value change
Industryby StaffJuly 21, 2026

Black Book: Weekly Market Update

Wholesale automotive auction business stayed steady last week as bidders encountered lower prices, analysts observed.

Read More →
laptop with blue car on screen on a shopping website, Clear Costs Convert
Industryby Lauren LawrenceJuly 21, 2026

Pricing Transparency Drives Purchase Consideration

An annual study by JD Power found that clear pricing matters to consumers on automaker websites, so much so that it increases their purchase consideration.

Read More →
Ad Loading...
Bar graphic of used-car segment weekly change
Industryby StaffJuly 14, 2026

Black Book: Weekly Market Update

Used-vehicle market depreciation was the prevailing story in the wholesale market last week.

Read More →
Light-blue Fiat car parked on a sunny Chicago street
Industryby Hannah MitchellJuly 14, 2026

Smaller Is Looking Better

A growing number of Americans in the market for a new vehicle are opting for more affordable options, not waiting for market stability to bite the bullet.

Read More →
man sitting at desk using calculator with charts in front of him, to-go coffee cup on desk, rising and falling data chart in front
Industryby Lauren LawrenceJuly 14, 2026

U.S. EV Market Slowly Stabilizes

U.S. electric-vehicle interest is slowly stabilizing since a major dip in sales after last year's end of the federal EV tax credit, and hybrids remain the leading electrified power train.

Read More →
Ad Loading...
blue background, map of the world with connecting lights and an electric vehicle emblem in the middle
Industryby Lauren LawrenceJuly 8, 2026

Global EV Market Entering New Phase

Automakers are making investments to lower battery costs and optimize production to meet changing consumer needs.

Read More →
Bar chart showing week-over-week wholesale automotive price change
Industryby StaffJuly 7, 2026

Black Book Weekly Market Update

The holiday weekend, not surprisingly, put a drag on wholesale automotive activity last week, analysts observed.

Read More →
Photo of Honda CR-V SUV on two-lane road next to roadside trees
Industryby Hannah MitchellJuly 1, 2026

Auto Affordability in Context

Cox Automotive points out the complex circumstances that have led to eye-popping vehicle prices.

Read More →
Ad Loading...
Line chart of used-vehicle days to turn over past week
Industryby StaffJune 30, 2026

Black Book: Weekly Market Update

Automotive auction inventory increased last week, giving choosy bidders even more leeway.

Read More →