P&A Providers & Administrators
MenuMENU
SearchSEARCH

Consumer Reports Wants Toyota to Recall Older Camry Hybrids

July 29, 2014
3 min to read


An influential consumer magazine on Monday called on Toyota Motor Corp to recall about 177,500 older Camry hybrid sedans to address potential power brake defects, reported Reuters.


Consumer Reports, which many consumers use when studying what vehicles to buy, said the Japanese automaker's decision to call for a service campaign or a warranty extension on two different problems covering cars from model years 2007 to 2011 does not go far enough. Under a service campaign, an automaker repairs cars as they are brought back to dealers by consumers.

Ad Loading...


"Consumer Reports believes that Toyota should recall these cars," the magazine said. "What’s at issue here is a series of acknowledged defects in a crucial safety system.


"A recall is more comprehensive and widely published than a mere service campaign, and owners don’t have to wait for a problem to happen before qualifying for the repair," Consumer Reports added. "Besides that, unlike extended warranties, recalls don’t expire and are performed proactively."


Toyota spokesman John Hanson said in an email statement that the automaker was working with the U.S. safety regulators at the National Highway Traffic Safety Administration on a probe related to the issue.


“We believe our actions to address this issue are appropriate, and we are continuing to cooperate with NHTSA in its investigation,” he said.


Consumer reports said Toyota's decisions were prompted partly by consumer complaints filed with NHTSA. The complaints over the last several years have covered loss of braking performance, increased effort to press the brake pedal and other difficulties, the magazine said.

Ad Loading...


NHTSA opened a "preliminary evaluation" probe into an estimated 30,000 Camry hybrid sedans from model years 2007 and 2008 after receiving 59 complaints of intermittent loss of assisted braking, resulting in increased stopping distances.


NHTSA said it continues to evaluate all data as part of the investigation and will take action as needed.


A preliminary evaluation is the first step in a process that can lead to a recall if regulators determine a manufacturer needs to address a safety problem.


Consumer Reports, which pointed out Toyota's service campaign and extended warranty both broadened the scope of the potentially affected vehicles, said its review for the two model years NHTSA cited found power-brake complaints had risen to 269, with 14 crashes and five injuries.


In the service campaign, a problem is potentially caused by a clogged brake-fluid reservoir filter and "front-brake assist could be temporarily lost," according to a Toyota notice to dealers. Instead of a recall, Toyota will alert owners to the campaign to install a new brake reservoir tank at no cost between now and June 30, 2017.

Ad Loading...


In the other case, Toyota is extending warranty coverage of the anti-lock brake system's brake actuator from the standard three years or 36,000 miles, to 10 years or 150,000 miles, according to a separate dealer notice. Remedies could include a new actuator or reprogramming of the skid control electronic control unit.

More Industry

Photo of gray SUV plugged into public electric-vehicle charger in parking lot
Industryby Hannah MitchellJuly 21, 2026

World EV Adoption Set to Grow

A new report says the segment, despite recent setbacks in some regions, is poised for acceleration as many countries look to reduce pollution.

Read More →
Bar chart of truck and SUV segments' weekly value change
Industryby StaffJuly 21, 2026

Black Book: Weekly Market Update

Wholesale automotive auction business stayed steady last week as bidders encountered lower prices, analysts observed.

Read More →
laptop with blue car on screen on a shopping website, Clear Costs Convert
Industryby Lauren LawrenceJuly 21, 2026

Pricing Transparency Drives Purchase Consideration

An annual study by JD Power found that clear pricing matters to consumers on automaker websites, so much so that it increases their purchase consideration.

Read More →
Ad Loading...
Bar graphic of used-car segment weekly change
Industryby StaffJuly 14, 2026

Black Book: Weekly Market Update

Used-vehicle market depreciation was the prevailing story in the wholesale market last week.

Read More →
Light-blue Fiat car parked on a sunny Chicago street
Industryby Hannah MitchellJuly 14, 2026

Smaller Is Looking Better

A growing number of Americans in the market for a new vehicle are opting for more affordable options, not waiting for market stability to bite the bullet.

Read More →
man sitting at desk using calculator with charts in front of him, to-go coffee cup on desk, rising and falling data chart in front
Industryby Lauren LawrenceJuly 14, 2026

U.S. EV Market Slowly Stabilizes

U.S. electric-vehicle interest is slowly stabilizing since a major dip in sales after last year's end of the federal EV tax credit, and hybrids remain the leading electrified power train.

Read More →
Ad Loading...
blue background, map of the world with connecting lights and an electric vehicle emblem in the middle
Industryby Lauren LawrenceJuly 8, 2026

Global EV Market Entering New Phase

Automakers are making investments to lower battery costs and optimize production to meet changing consumer needs.

Read More →
Bar chart showing week-over-week wholesale automotive price change
Industryby StaffJuly 7, 2026

Black Book Weekly Market Update

The holiday weekend, not surprisingly, put a drag on wholesale automotive activity last week, analysts observed.

Read More →
Photo of Honda CR-V SUV on two-lane road next to roadside trees
Industryby Hannah MitchellJuly 1, 2026

Auto Affordability in Context

Cox Automotive points out the complex circumstances that have led to eye-popping vehicle prices.

Read More →
Ad Loading...
Line chart of used-vehicle days to turn over past week
Industryby StaffJune 30, 2026

Black Book: Weekly Market Update

Automotive auction inventory increased last week, giving choosy bidders even more leeway.

Read More →