GM Brings Back Top Spokesman to Deal With Ignition Switch Recall
Via Reuters
General Motors Co has re-hired Steve Harris, its top spokesman during the automaker's slide into bankruptcy, as it faces a new public relations crisis caused by a deadly ignition defect that has forced it to recall 2.6 million vehicles.
"We continue to draw from a variety of expertise to help guide our response to the ignition switch recall," GM spokesman Greg Martin said in a statement.
"Steve Harris' deep background with GM and proven experience will be of great help to us during this period of time."
The move, first reported by The Wall Street Journal, will be "on a contract basis for a limited time," Martin added.
Harris served as GM's top spokesman from 1999 through 2003 and then again from 2006 to 2009 as the automaker slid into government-orchestrated bankruptcy and reorganization.
News of his return came less than a month after GM announced that Selim Bingol, its senior vice president, global communications and public policy, was leaving the company "to pursue other interests."
GM has not yet named a permanent replacement for Bingol.
Harris is not the first consultant GM has tapped as it grapples with the bad publicity generated by the ignition issue.
In early April, the company hired Jeff Eller, chairman of Public Strategies Inc, which represented Firestone during its tire recall in 2000, as a crisis management adviser.
The ignition switch defect, which GM acknowledges has been known to its engineers since 2001, did not prompt a recall until January 31 of this year. The problem has been linked to 13 deaths.
More Industry

Ownership Priorities are Shifting
A new survey shows that in the U.S. vehicle quality for generation Z is largely defined by advanced safety features, intuitive technology and premium sound systems.
Read More →
Pump Price Jump Calculated
ISeeCars.com examined fuel costs for different power trains, finding which ones have experienced the biggest hits since the war in Iran commenced.
Read More →
Black Book: Weekly Market Update
Wholesale values fell last week despite the spring season still being in the traditional full-gear mode, analysts said.
Read More →
Arkansas Auto Group Acquires First Indiana Rooftop
Performance Brokerage Services represented both the buyer and seller in the sale of Carver Toyota of Columbus by Carlock Automotive Group.
Read More →
Stellantis to Dive Into U.S. Lending
The multinational maker of Chrysler, Dodge, Jeep, Ram and multiple other brands received conditional approvals for a Utah-based industrial bank.
Read More →
New-Vehicle Prices Rise
With April sales down, higher prices on in-demand large vehicles helped inflate the overall ATP, though increases were under long-term averages, Cox Automotive reported.
Read More →
Black Book: Weekly Market Update
Last week in the wholesale automotive market proved to be a mixed bag, analysts reported.
Read More →
Black Book: Weekly Market Update
Conversion rates were flat last week at 63%, Black Book analysts calculated, as low-mileage and almost-near units outpaced the overall market.
Read More →
EU Auto Association Urges Action
Trade relations between the European Union and the U.S. are at risk, causing the European Automobile Manufacturers Association to push lawmakers to make a decision.
Read More →
Driving into the Super CFC Era
Understanding the risks and benefits of retail accounting and Super CFCs can help you better present options to your dealer partners.
Read More →