New eBook Looks at Dealership Cyber Threats
TIMONIUM, Md. — In a free e-book released this week, Helion Automotive Technologies addressed the growing number of cyber-attacks on U.S. auto dealerships.
The publication — “Don’t Get Cyber-Clobbered! Cyber Crime Happen to Auto Dealerships Without Warning. Are You Prepared?” — shares recent data and examples on hacks that threaten customer data at auto dealerships. The e-book also presents a series of good, better and best security defenses auto dealers can implement.
"One cyber-attack that successfully steals customer information from a DMS database can cost a dealership anywhere from one hundred thousand up to a couple million dollars," said Erik Nachbahr, president and CEO of Helion. "Dealers are struggling with security because the types of threats that exist are so numerous and change so rapidly that it's almost impossible to keep up."
Cyber-attacks often occur when an outside entity hacks through the dealership’s perimeter network, according to Helion. Outdated equipment, insufficient firewall protection and weak connections are the main culprits. Some hacks are also the result of a dealership employee inadvertently granting access to a cyber thief, the company estimating that 11% of insider attacks are committed by malicious employees.
"Many dealers have not made security a top priority; it's one of those things that isn't a problem until it's a problem ... and then quickly becomes a nightmare," said Nachbahr. "The goal of this e-book is to convey what a serious and growing threat this is, and to help dealers prevent the nightmare."
To download a copy of Helion’s e-book, click here.
More Industry

Ownership Priorities are Shifting
A new survey shows that in the U.S. vehicle quality for generation Z is largely defined by advanced safety features, intuitive technology and premium sound systems.
Read More →
Pump Price Jump Calculated
ISeeCars.com examined fuel costs for different power trains, finding which ones have experienced the biggest hits since the war in Iran commenced.
Read More →
Black Book: Weekly Market Update
Wholesale values fell last week despite the spring season still being in the traditional full-gear mode, analysts said.
Read More →
Arkansas Auto Group Acquires First Indiana Rooftop
Performance Brokerage Services represented both the buyer and seller in the sale of Carver Toyota of Columbus by Carlock Automotive Group.
Read More →
Stellantis to Dive Into U.S. Lending
The multinational maker of Chrysler, Dodge, Jeep, Ram and multiple other brands received conditional approvals for a Utah-based industrial bank.
Read More →
New-Vehicle Prices Rise
With April sales down, higher prices on in-demand large vehicles helped inflate the overall ATP, though increases were under long-term averages, Cox Automotive reported.
Read More →
Black Book: Weekly Market Update
Last week in the wholesale automotive market proved to be a mixed bag, analysts reported.
Read More →
Black Book: Weekly Market Update
Conversion rates were flat last week at 63%, Black Book analysts calculated, as low-mileage and almost-near units outpaced the overall market.
Read More →
EU Auto Association Urges Action
Trade relations between the European Union and the U.S. are at risk, causing the European Automobile Manufacturers Association to push lawmakers to make a decision.
Read More →
Driving into the Super CFC Era
Understanding the risks and benefits of retail accounting and Super CFCs can help you better present options to your dealer partners.
Read More →