Repair Orders Down in July
Continue string of decreases after reaching historic highs.

Though volume and revenue fell from June, revenue was up 3.5% year-over-year.
IMAGE: Pexels/Malte Luk
Dealership service business has been falling after hitting record highs in the spring, Cox Automotive says.
Its Repair Order Volume Index fell in July for the third consecutive month and was down year-over-year, though its companion revenue index was up from a year earlier.
Repairs and maintenance business has enjoyed robust activity as many vehicle owners hang on to their models longer due to high new- and used-vehicle prices.
The repair data Cox uses is indexed to January 2019 using franchised dealership numbers.
The Repair Order Volume Index fell about 8% month-over-month in July to 83.7, down 3% year-over-year. Cox said it was the lowest July volume in five years.
The service revenue index fell about 2% to 130.1 but was up 3.5% year-over-year – ironically the highest July level in five years.
Cox said the average revenue per repair order fell $10 month-over-month.
Originally posted on Auto Dealer Today
More Industry

Kia Closes Out Summer With a Bang
Its U.S. subsidiary broke multiple records in August, in part due to a surge of demand for hybrids models.
Read More →
Indiana Dealership Changes Hands
A 30-year-old Ford dealership in Indiana has a new owner and will soon be undergoing renovations to meet manufacturer requirements.
Read More →
Texas Dealership No Longer in the Family
The Ford store, a longtime cornerstone of the Houston market, is now part of one of the fastest-growing U.S. auto groups.
Read More →
Genesis Grows California Presence
The Cardinale Automotive Group opened its third Genesis rooftop in the Golden State, Genesis of San Bruno, a stand-alone dealership serving the San Francisco Bay Area.
Read More →
August Auto Sales a Mixed Bag
An early forecast shows strong business despite consumer hurdles, and hybrids are a big piece of their affordability coping strategy.
Read More →
EV Market Humming Along
July sales show steady growth as the segment stabilizes from last year’s artificial surge following pullback of federal support.
Read More →
Auto Loan Delinquency Rates Stabilize
Auto loans are a main driver of nonmortgage consumer debt, but delinquency rates stabilized in the second quarter across all credit risk tiers.
Read More →
EV Sales Recover in Q2
The EV sales roller coaster continues as numbers show improvement, but industry experts predict a year-over-year third-quarter decline and fourth-quarter jump.
Read More →
The Cheapest Hybrids to Fuel
The powertrain is increasing in popularity, in no small part due to its fuel economy. A new report lists the most efficient hybrids on the market.
Read More →
Hybrids and SUVs Gaining Ground
The most recent Kelley Blue Book Brand Watch found that only two nonluxury brands increased in shopper consideration, buoyed by their hybrid and SUV offerings.
Read More →