Toyotas with Electronic Controls Get Higher Rate of Speed Complaints, Study Says
WASHINGTON - Three Toyota models with electronic throttle control systems have had at least four times the rate of unintended acceleration complaints as the same models without the systems -- suggesting anew the possibility of electronic safety defects, a study has found.
Toyota Motor Corp. has said repeatedly that there is no evidence showing electronic throttles have caused unintended acceleration in its vehicles, reported Automotive News.
The statistical study by consultant Randy Whitfield of Quality Control Systems, which was funded in part by plaintiff lawyers, was presented Monday to a National Academy of Sciences panel examining sudden acceleration in Toyota vehicles. The academy asked Whitfield to present his findings.
The study found significant differences in the rates of consumer complaints to the National Highway Traffic Safety Administration for the Toyota Camry, Lexus ES 300 and Toyota Tacoma pickup from the 1998-2007 model years depending on whether the vehicles had electronic sensors or not.
The rates were 5½ times as high for Camrys with electronic-throttle control systems as for those without, the 71-page presentation said. The rates were 20 times as high for Lexus ES 300s with the electronic controls as for those without. And rates were four times as high for Tacomas with the systems as for those without.
Whitfield acknowledged the likelihood that floor mat interference, sticky gas pedals, and driver error have played a role in some sudden acceleration accidents involving Toyota vehicles.
But to the extent that those causes can't explain the disparity in complaint rates for the three models, “electronic control systems are certainly a reasonable explanation,” Whitfield, of Crownsville, Md., said in an e-mail today.
The Whitfield study sought to limit the impact that age might have on a vehicle's performance by including only complaints filed during the first calendar year after introduction of a model year.
Toyota has said electronic defects have not played a role in any of the 93 sudden acceleration deaths reported by consumers to NHTSA or in the millions of vehicles recalled by the automaker since last November.
Instead, Toyota has blamed problems such as floor mat interference and sticky gas pedals, as well as driver error.
Toyota faults complaints
Toyota spokesman Brian Lyons said today that customer complaints to NHTSA are “anonymous and unverified.”
“NHTSA uses the database to help monitor auto safety trends -- not to track individual accidents or incidents,” Lyons said in an e-mail today. “While the complaint database is a valuable tool for government safety regulators, it is not an accurate record of issues involving any vehicle or manufacturer.”
Toyota received some support when the federal agency used crash-data recorders, known as black boxes, to examine 58 crashes blamed on sudden acceleration.
Brakes weren't applied by drivers in at least 35 of those crashes, and NHTSA said in August that it saw no evidence of electronics-related causes.
But Toyota has acknowledged that the black-box tests by themselves have only limited value.
NHTSA has asked the National Academy of Sciences and NASA to conduct in-depth studies of unintended acceleration. The science panel's report is due in June.
More Industry

Kia Closes Out Summer With a Bang
Its U.S. subsidiary broke multiple records in August, in part due to a surge of demand for hybrids models.
Read More →
Indiana Dealership Changes Hands
A 30-year-old Ford dealership in Indiana has a new owner and will soon be undergoing renovations to meet manufacturer requirements.
Read More →
Texas Dealership No Longer in the Family
The Ford store, a longtime cornerstone of the Houston market, is now part of one of the fastest-growing U.S. auto groups.
Read More →
Genesis Grows California Presence
The Cardinale Automotive Group opened its third Genesis rooftop in the Golden State, Genesis of San Bruno, a stand-alone dealership serving the San Francisco Bay Area.
Read More →
August Auto Sales a Mixed Bag
An early forecast shows strong business despite consumer hurdles, and hybrids are a big piece of their affordability coping strategy.
Read More →
EV Market Humming Along
July sales show steady growth as the segment stabilizes from last year’s artificial surge following pullback of federal support.
Read More →
Auto Loan Delinquency Rates Stabilize
Auto loans are a main driver of nonmortgage consumer debt, but delinquency rates stabilized in the second quarter across all credit risk tiers.
Read More →
EV Sales Recover in Q2
The EV sales roller coaster continues as numbers show improvement, but industry experts predict a year-over-year third-quarter decline and fourth-quarter jump.
Read More →
The Cheapest Hybrids to Fuel
The powertrain is increasing in popularity, in no small part due to its fuel economy. A new report lists the most efficient hybrids on the market.
Read More →
Hybrids and SUVs Gaining Ground
The most recent Kelley Blue Book Brand Watch found that only two nonluxury brands increased in shopper consideration, buoyed by their hybrid and SUV offerings.
Read More →