P&A Providers & Administrators
MenuMENU
SearchSEARCH

Weak Economy to Prompt More Focus on Consumer Protection, Risk Mitigation

November 16, 2009
3 min to read


MINNEAPOLIS – A growing sense of empowerment gained by many financial services regulators in 2009 will likely transform into a broad array of new rules and agencies, as well as stepped-up enforcement actions in 2010, according to regulatory compliance experts at Wolters Kluwer Financial Services.

The financial services industry is already beginning to see evidence of change as Congress debates additional legislation surrounding regulatory reform and regulators conduct more stringent exams. Adding to this regulatory burden, experts say, will be a soft U.S. economy that will likely lead many institutions to take more steps to better protect themselves and consumers from risk.

Ad Loading...


“There is a race in Washington, D.C. right now,” said Edward Kramer, executive vice president of Regulatory Programs at Wolters Kluwer Financial Services. “It’s a race by legislators and regulators to see who can do more to protect the American consumer.”

Regulators are also getting tougher on fair lending violations according to Margaret Camp, director, Compliance Services, at Wolters Kluwer Financial Services, noting that regulators are looking more closely at automobile dealers, in addition to the lenders they work with.

“For the first time in recent years, it seems the Department of Justice is beginning to target dealer groups for fair lending violations,” Camp said. “Dealers, as well as lenders, need to make sure they are taking appropriate steps to prevent discriminatory lending in order to protect their consumers and their own business.”

Kevin Byrne, senior regulatory consultant at Wolters Kluwer Financial Services, says the struggling U.S. economy has also elevated fraud concerns because tough economic times can cause more employees at financial institutions to resort to fraud on top of the financial crimes already being committed against an institution by outsiders. “The stakes are high for institutions since an employee with inside knowledge of the firm’s workings can drain tens, if not hundreds, of thousands of dollars from legitimate customer accounts in a very short time,” Byrne said. “Many institutions are starting to realize that by investing in the people and technology up front to stop internal and external fraud losses before they occur, they can actually improve their bottom line in the long run.”

Byrne said that as part of these efforts, some institutions are beginning to connect their anti-fraud and anti-money laundering investigation units. In doing so, he says both have access to more up-to-date customer information that they need to do their jobs more effectively.

Ad Loading...

“As U.S. Navy Admiral Hyman Rickover, known as the father of Nuclear Navy, said, ‘You don’t get what you expect; you get what you inspect,’” said Thetford. “I think that’s a motto many regulators and legislators are moving toward. They are paying closer attention, finding gaps in the regulatory system and taking steps to fill them.”



More Industry

Kia Niro SUV in gold color parked outdoors
Industryby Hannah MitchellSeptember 1, 2026

Kia Closes Out Summer With a Bang

Its U.S. subsidiary broke multiple records in August, in part due to a surge of demand for hybrids models.

Read More →
Outside of Auto Park Ford dealership
Industryby Lauren LawrenceSeptember 1, 2026

Indiana Dealership Changes Hands

A 30-year-old Ford dealership in Indiana has a new owner and will soon be undergoing renovations to meet manufacturer requirements.

Read More →
Three men standing in front of two classic cars handing off gift.
Industryby Hannah MitchellAugust 25, 2026

Texas Dealership No Longer in the Family

The Ford store, a longtime cornerstone of the Houston market, is now part of one of the fastest-growing U.S. auto groups.

Read More →
Ad Loading...
Outside of modern car dealership “Genesis of San Bruno
Industryby Lauren LawrenceAugust 25, 2026

Genesis Grows California Presence

The Cardinale Automotive Group opened its third Genesis rooftop in the Golden State, Genesis of San Bruno, a stand-alone dealership serving the San Francisco Bay Area.

Read More →
Red Honda Civic hybrid sedan on two lane road with green hills in background
Industryby Hannah MitchellAugust 21, 2026

August Auto Sales a Mixed Bag

An early forecast shows strong business despite consumer hurdles, and hybrids are a big piece of their affordability coping strategy.

Read More →
EV charger inserted into dark-colored car port
Industryby Hannah MitchellAugust 18, 2026

EV Market Humming Along

July sales show steady growth as the segment stabilizes from last year’s artificial surge following pullback of federal support.

Read More →
Ad Loading...
car in background with hand giving a thumbs up in front
Industryby Lauren LawrenceAugust 14, 2026

Auto Loan Delinquency Rates Stabilize

Auto loans are a main driver of nonmortgage consumer debt, but delinquency rates stabilized in the second quarter across all credit risk tiers.

Read More →
blue sky, yellow and orange rollercoaster with riders going up an incline
Industryby Lauren LawrenceAugust 12, 2026

EV Sales Recover in Q2

The EV sales roller coaster continues as numbers show improvement, but industry experts predict a year-over-year third-quarter decline and fourth-quarter jump.

Read More →
Photo of blue Toyota Prius parked next to body of water with city skyline in background
Industryby Hannah MitchellAugust 5, 2026

The Cheapest Hybrids to Fuel

The powertrain is increasing in popularity, in no small part due to its fuel economy. A new report lists the most efficient hybrids on the market.

Read More →
Ad Loading...
white SUV parked in front of a body of water with a gray sky background
Industryby Lauren LawrenceAugust 5, 2026

Hybrids and SUVs Gaining Ground

The most recent Kelley Blue Book Brand Watch found that only two nonluxury brands increased in shopper consideration, buoyed by their hybrid and SUV offerings.

Read More →