Service Drives Score Better Despite Longer Wait Times
J.D. Power study shows longer appointment wait times driving business to after-market providers.
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J.D. Power study shows longer appointment wait times driving business to after-market providers.
Lowest reading in years exposes room for improvement, Cox Auto says.
Service contract sales can happen in the service lane when dealers tap into this potential, says Jim Fisher, assistant vice president of Dealer Programs for AGWS.
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