LAS VEGAS – Organizers of Warranty Chain Management Conference (WCM) announced that Warranty Week's Eric Arnum will present a "U.S. Product Warranty Annual Update" at the 2021 event. WCM will take place Aug. 29 – Sept. 1 at the Bellagio Las Vegas.
At this year’s Warranty Chain Management conference, Arnum will provide an update on how the pandemic and the lockdowns that followed affected both the product warranty and extended warranty markets in the U.S., as well as a snapshot of passenger car manufacturer’s warranty spending worldwide. Product warranty spending will be segmented into 18 different industries while extended warranty premiums paid by consumers will be divided into eight product sectors. The worldwide automotive warranty data will include annual reports from at least 22 major carmakers based in the U.S., Europe, and Asia.
Eric Arnum is the editor of Warranty Week, an online publication written for warranty industry professionals. Based in New York and launched in late 2002 as both a free weekly email broadcast and a website, the newsletter has gained a following among manufacturers, retailers, servicers, and insurance professionals. About 6,500 people subscribe to the free weekly email edition, while the website traffic is typically around 35,000 page views per week. Before launching Warranty Week, Arnum edited two different newsletters about the data communications industry – Messaging Online, and Electronic Mail & Micro Systems (EMMS) – while also engaging in custom research projects tracking the growth of the World Wide Web in Europe and the market for Internet services in South America.
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