Providers and Administrators in blue logo
MenuMENU
SearchSEARCH

How Ford Got Back on the Fast Track to Success

November 12, 2010
4 min to read


PARIS — September, when this glamorous European capital is buzzing, is an exciting time to be in the City of Lights. For Ford CEO Alan Mulally, it was an especially good year, CNBC reported.


In a city where U.S. products are often treated with disdain, Ford was the toast of the annual Paris Auto Show. As the man in the driver's seat, Mulally was greeted as a rock star for engineering one of the biggest turnarounds in the auto industry’s history.

Ad Loading...


"Today Ford is in a different place,” he told a group of press and Ford executives at the Parte de Versailles exhibition hall. “(We’ve) returned to profitability faster than we had forecast."


That road to profitably has been extremely bumpy for Mulally and the iconic American company. When he took the wheel in 2006, Ford was veering badly off track - losing a staggering $17 billion that year alone. Its U.S. operations were bleeding cash. The company was struggling to absorb a string of acquisitions that included Aston Martin, Jaguar, Land Rover, Mazda and Volvo.


One of Mulally's first decisions was to bring a small group of Ford executives to the test track run by Consumer Reports, whose annual ratings influence millions of U.S. car buyers. Mulally and his team got a blunt assessment of Ford's quality.


“I wouldn't have touched a Ford vehicle eight years ago,” said David Champion, Consumer Reports’ director of automobile testing.


What followed were brutal, high-level meetings in a command center one floor below Mulally office – a place known as the Thunderbird Room. It’s where Ford’s top executives meet to review the company’s operations and flag problems. When Mulally arrived in 2006, no one dared admit anything was wrong. That would soon change.

Ad Loading...


At a meeting to review the launch of a new model crossover SUV, the Edge, Mark Fields, head of Ford’s Americas division, had some bad news. There was a problem with one of the hydraulic parts that would force a delay of the launch for a couple of weeks.


The room “got deathly quiet,” Mulally recalls. And then the company CEO started applauding.


It was a defining moment — a small gesture signaling an enormous change. Almost immediately, other executives felt free to admit they, too, had problems.


Mulally's solution was a plan he called "One Ford.” To fix the company, he would slash Ford's North American workforce by 40 percent and sell its subsidiaries. Ford would accelerate development of new products, redesigning the Taurus, Focus and Fiesta models, while cutting dozens of older models, including the Crown Victoria and jettisoning the entire Mercury brand.


"You just can't be world class on 97 different things,” he said. “Plus, we had different production systems for each of those brands and each of those models."

Ad Loading...


Mulally's plan was ambitious and would cost far more money than the company had on hand. So in November 2006, Ford management rolled the dice and mortgaged nearly every asset the company owned -- even the signature blue oval -- to borrow the cash.


"I'll never forget walking into the Waldorf Astoria - 520 bankers all looking at their cufflinks and listening to our plan to create a viable Ford.” He said. “And within two weeks we had raised $23.5 billion.”


It was a colossal gamble. But two years later, when the economy crashed in 2008 and plunging car sales left showrooms empty, Ford had enough cash to ride out the storm. General Motors and Chrysler staggered to Washington to plead their case to Congress for taxpayer-funded lifelines. Mulally went to the Capitol to support his competitors -- because if GM and Chrysler went out of business, dozens of suppliers might follow, dragging Ford down with them.


The hearings, he later told a meeting of Ford car dealers, were “surreal.” Both Chrysler’s then-CEO Robert Nardelli and General Motors then-CEO Rick Wagoner enthusiastically agreed to accept a dollar-a-year salaries in exchange for the bailout.


"So they got to me and they said, ‘What about you, Mr. Mulally, would you work for a dollar a year?’” he recalled. “I thought about it and I said, ‘No, I think I'm OK where I am.’"

Ad Loading...


Refusing that government bailout delivered Ford an unexpected and priceless advantage that dealers saw right away. Riding that wave of good will, Ford rebounded.


After bottoming in early '09, sales took off. By that summer, Ford was posting sales gains among the best in the industry. Customers returning to Ford showrooms found something else — improved quality.


By 2010, Consumer Reports — which had pummeled Ford a few years earlier — had elevated several models near the top of its lists.


For now, Mulally is on a roll. But it's not something he can take for granted.


The United Auto Workers may want to reclaim concessions they made when the car industry tanked. And sooner or later, Ford will face new competition from the more than 40 auto manufacturers in China.

Ad Loading...


But having steered the company back from the abyss, Ford's CEO has a moment to savor.

More Industry

Line graphic showing week-over-week wholesale auto price changes
Industryby StaffApril 22, 2026

Black Book: Weekly Market Update

Wholesale auto conversion rates dropped slightly as auction buyers proved picky last week, analysts observed.

Read More →
pavement with car and charger wrapped around it painted on
Industryby Lauren LawrenceApril 16, 2026

EV Battery Cycle Life at Risk

Fast charging of electric vehicles provides a solution for range anxiety, but it also poses a risk to battery cycle life due to increased temperatures, according to an EV supply chain data provider.

Read More →
Photo of exterior facade of Beardmore Chevrolet store
Industryby Hannah MitchellApril 14, 2026

Founding Family Sells Nebraska Dealerships

Expanding Midwest automotive group picks up three stores as part of the robust transaction activity early this year.

Read More →
Ad Loading...
Up-close photo of car battery
Industryby Hannah MitchellApril 13, 2026

Automaker Increases Parts Recycling

Stellantis is adding a third end-of-life vehicle dismantling facility to feed its growing reuse business sparked in large part by autos’ growing lifespans.

Read More →
Photo of white 2026 Ford Bronco on a sandy beach
Industryby Hannah MitchellApril 10, 2026

March New-Vehicle Sales Don’t Reflect War

Cox Automotive data shows Americans doubled down on big-is-better despite price increases. Slightly higher incentives helped fuel the demand.

Read More →
Photo from the rear of the XC60 SUV
IndustryApril 8, 2026

Volvo to Shift Some EV Production to U.S.

The automaker says its movement of some electric-vehicle work to the S.C. factory is part of a more tailored product focus. It also plans to add a new hybrid model to the plant’s itinerary.

Read More →
Ad Loading...
Bar graphic depicting week-over-week change across the various vehicle segments
Industryby StaffApril 7, 2026

Black Book: Weekly Market Update

Last week's wholesale automotive auction activity continued in a healthy mode, though buyers practiced selectivity.

Read More →
red car at a gas station being filled with gas. Efficiency Drives Demand. Providers and Administrators logo
Industryby Lauren LawrenceApril 7, 2026

Gas Prices Driving Consumer Interest

CarGurus’ first quarterly review of 2026 shows that affordability concerns are continuing to drive consumer purchases with a shift to more fuel-efficient options.

Read More →
Blurred photo of red car moving down a road
Industryby Hannah MitchellMarch 31, 2026

Automakers Have More Tricks Up Their Sleeves

JD Power analysts see auto retail faring this year’s storms well through various means, though it acknowledges conditions are challenging to accurately predict.

Read More →
Ad Loading...
background view of Washington D.C. with the capitol building and cherry trees. Text says 'What's the Cost?' with two diverging arrows and the Providers and Administrator's logo
Industryby Lauren LawrenceMarch 31, 2026

Insurance Rates Continue to Fall

Car insurance premiums have continued to decline so far this year, the overall national average settling at $138 per month in March, according to Insurify data.

Read More →