AUSTIN, Texas — F&I programs provider RoadVantage announced the addition of Don Oliver as senior vice president of operations.

Oliver is a 30-year veteran of the vehicle service contract administration business, having spent the majority of his automobile industry career with CNA National Warranty Corp. before entering a short-lived retirement in 2017.

“We are ecstatic to have Don join our team at RoadVantage and bring to us his many years of valuable experience in administration”, said Garret Lacour, the company’s CEO. “We know that quality administration defines the difference between a good vs. a great provider. Our young company is leading the market and setting new standards in product innovation with the highest levels of service. The last three years of Gold, Platinum, and Diamond-level Dealers’ Choice Awards are proof of our success and the validity of our mission statement: to ‘Deliver an Exceptional Customer Experience.’

“We’ve been very fortunate in attracting the very best talent, and we know that Don Oliver’s administration expertise will help us continue our success as we further our vision,” Lacour added.

“I’m excited to help RoadVantage exceed expectations and to ‘Deliver an Exceptional Customer Experience’ for agents, dealers, and contract holders,” Oliver said. “As executive VP of CNA National, I worked with RoadVantage for the last five years. Originally, I was a little uncertain about the company’s ability to meet my own high expectations, but must admit that I’ve been impressed with all they’ve achieved in a short period of time. When I decided to reignite my career, RoadVantage was the obvious choice. I couldn’t be more excited to join the team.”