Survey Results for March 2010
Question 1: How many people touch a service contract claim from origination to payment? Question 2: How long, on average, is a service contract claim open? Question 3: From whom do you recover cancellation refunds when a dealer has gone out of business?
April 16, 2010
Topics:Industry
More Industry
Volvo to Shift Some EV Production to U.S.
The automaker says its movement of some electric-vehicle work to the S.C. factory is part of a more tailored product focus. It also plans to add a new hybrid model to the plant’s itinerary.
Read More →
Black Book: Weekly Market Update
Last week's wholesale automotive auction activity continued in a healthy mode, though buyers practiced selectivity.
Read More →
Gas Prices Driving Consumer Interest
CarGurus’ first quarterly review of 2026 shows that affordability concerns are continuing to drive consumer purchases with a shift to more fuel-efficient options.
Read More →
Automakers Have More Tricks Up Their Sleeves
JD Power analysts see auto retail faring this year’s storms well through various means, though it acknowledges conditions are challenging to accurately predict.
Read More →
Insurance Rates Continue to Fall
Car insurance premiums have continued to decline so far this year, the overall national average settling at $138 per month in March, according to Insurify data.
Read More →
Black Book: Weekly Market Update
Last week's wholesale auction activity was stable, though buyers exercised selectivity as they focused on certain segments.
Read More →
Dealer Debrief: Safety, Supply & Partnership
In this week's Dealer Debrief, host Lauren Lawrence covers a new safety assessment, current inventory issues, and a new payables process for dealerships.
Read More →
Black Book: Weekly Market Update
Both conversions and values were up last week, though business was spotty depending on the segment in question.
Read More →
Stellantis Expands Charging Network
Five of its brands now have greater access to battery-electric vehicle charging through Tesla’s Supercharger network across North America.
Read More →
Safety Drives Insurance Rates
Sixteen out of the 20 cheapest vehicles to insure in 2026 are SUVs, according to CarInsurance.com, largely because of their safety features and lower repair costs.
Read More →