Providers and Administrators in blue logo
MenuMENU
SearchSEARCH

Nissan Hires David Champion for newly-created position

August 23, 2012
2 min to read


FRANKLIN, Tenn. - Nissan, which is launching five new vehicles in 15 months, hired former Consumer Reports Auto Test Center Senior Director, David Champion, for the newly created position of executive adviser, competitive assessment and quality.


Champion will report to Steve Monk, director, vehicle evaluation and testing and chief marketability engineer for Nissan Technical Center North America, and he will be based at its Arizona Testing Center. His work also will align closely with customer satisfaction efforts overseen by Carla Bailo, senior vice president, research and development. Champion's hiring marks his return to Nissan, where he served as a quality assurance engineer from 1994 to 1997, working to identify and correct customer dissatisfiers.

Ad Loading...


"David Champion's unique industry background will help ensure that the customer's voice is evident in every product we engineer," said Bailo. "His experience in developing robust testing methods will help Nissan keep pace with the increasing complexity of our products and stay focused on continually improving our customer satisfaction ratings."


Champion will play a key role in Nissan's focus on quality improvement for which the company has been increasingly recognized. Nissan and Infiniti were among the most improved brands in J.D. Power and Associates' 2012 Initial Quality Study that ranks new-vehicle quality. In the 2012 Customer Satisfaction Index Study, which surveys customers' satisfaction with dealer service departments, Nissan scored the largest improvement in the industry. In 2011, Nissan also made the largest improvement for any volume automaker in the history of the J.D. Power Sales Satisfaction Index Study that asks consumers for their impression of the dealership where they just purchased a vehicle.


Prior to his roles at Consumer Reports and Nissan, Champion was a principal engineer at Land Rover of North America, where he established remote test facilities throughout the United States and Canada. Champion earned dual bachelor's degrees at University of Aston, Birmingham, England, in mechanical engineering and metal and material science.


Champion joins Nissan on Sept. 10.

More Industry

Blurred photo of red car moving down a road
Industryby Hannah MitchellMarch 31, 2026

Automakers Have More Tricks Up Their Sleeves

JD Power analysts see auto retail faring this year’s storms well through various means, though it acknowledges conditions are challenging to accurately predict.

Read More →
background view of Washington D.C. with the capitol building and cherry trees. Text says 'What's the Cost?' with two diverging arrows and the Providers and Administrator's logo
Industryby Lauren LawrenceMarch 31, 2026

Insurance Rates Continue to Fall

Car insurance premiums have continued to decline so far this year, the overall national average settling at $138 per month in March, according to Insurify data.

Read More →
Bar graphic showing car segment activity for the previous week
Industryby StaffMarch 31, 2026

Black Book: Weekly Market Update

Last week's wholesale auction activity was stable, though buyers exercised selectivity as they focused on certain segments.

Read More →
Ad Loading...
gray background with white text that says Dealer Debrief 03/25/2026 with Lauren Lawrence. picture of a white woman (Lauren) with red hair
Industryby Lauren LawrenceMarch 25, 2026

Dealer Debrief: Safety, Supply & Partnership

In this week's Dealer Debrief, host Lauren Lawrence covers a new safety assessment, current inventory issues, and a new payables process for dealerships.

Read More →
Line chart depicting retail used-vehicle auction volume
Industryby StaffMarch 24, 2026

Black Book: Weekly Market Update

Both conversions and values were up last week, though business was spotty depending on the segment in question.

Read More →
red battery-electric vehicle using a Tesla Supercharging station
Industryby Lauren LawrenceMarch 24, 2026

Stellantis Expands Charging Network

Five of its brands now have greater access to battery-electric vehicle charging through Tesla’s Supercharger network across North America.

Read More →
Ad Loading...
blue subaru crosstrek in city with Save with SUVS text and Providers and Administrators logo
Industryby Lauren LawrenceMarch 17, 2026

Safety Drives Insurance Rates

Sixteen out of the 20 cheapest vehicles to insure in 2026 are SUVs, according to CarInsurance.com, largely because of their safety features and lower repair costs.

Read More →
Close-up photo of the front of a new-looking white car
Industryby Hannah MitchellMarch 17, 2026

New-Vehicle Shoppers Get Some Relief

Overall conditions in February tipped slightly in consumers’ favor as prices stayed high, granting a reprieve of sorts just before the war on Iran commenced and started to reverse the welcome trend.

Read More →
row of cars, used vehicle demand spikes, chart showing data spike, F&I and Showroom logo
Showroomby Lauren LawrenceMarch 11, 2026

Used Market Gains Speed

New-vehicle sales fell year-over-year for the fifth month in a row in February, making retail deliveries the slowest they’ve been since 2023, according to a CarGurus report.

Read More →
Ad Loading...
text reading Auto Loan Defaults Reach 2% on desk background with car keys, calculator, notepad, and toy car
Industryby Lauren LawrenceMarch 10, 2026

Auto Loan Defaults Measured Amid Inflation

According to LendingTree data, the average monthly auto loan payment was $540 in the fourth quarter, and the average credit score for those with a recorded default was 529.

Read More →