LAKEWOOD, Colo. – In response to growing dealer and consumer demand, American Auto Shield and 40-year industry veteran Rod Heasley of KISS Concepts Group today unveiled Modern Auto Protection, or MAP, a vehicle service contract program that allows buyers to build their own unique plan.
“During my four decades in this business, I’ve never seen an environment where consumers are asking for the level of control over their buying experience that they are today,” Heasley said. “You see it in the tremendous growth of digital retailing and the customization of the car buying process. Now is the perfect time to offer every buyer a program that covers exactly what he or she personally needs.”
Modern Auto Protection (MAP) uses an interactive quoting tool to calculate a custom price based on consumer responses to several questions. “Each quote is truly unique to the situation, with more than 12,000 variables in our pricing algorithm. As a result, the customer can create a program that covers them for the specific mileage, term, deductible, and coverages they need,” Heasley said. “We’ve thrown the pre-packaged plans out the window. Dealers will garner much more success by helping customers get exactly what they want, need and can afford.”
Dealerships can leverage MAP to draw more traffic to their stores, while also benefitting from the program’s unique dealer-focused features:
- One simplified contract that covers all programs, supplemented by a one-page addendum depending on coverages chosen
- First-of-its-kind customer support on behalf of dealers to help them remain compliant and uncover new revenue streams
- Entire vehicle class guide streamlined onto one page
- Coverage for some makes and models that are currently excluded by other vehicle service contract programs
- Reimbursement for emergency repairs performed outside of normal business hours
While Heasley is no stranger to the dealership world, MAP is American Auto Shield’s first vehicle service contract program sold indirectly through dealers. The company brings 15 years of experience administering direct-to-consumer vehicle service contract programs, and will leverage that background to offer exceptional customer service and claims support on behalf of its dealer clients.
KISS Concepts Group has the exclusive right to market MAP to dealers across the country. The company is now accepting applications for independent business relationship managers who will roll out the program to their local dealerships.
DMS and menu system integration for MAP is available through F&I Express (www.fandiexpress.com), and the program was designed by Over The Edge (www.go-ote.com), an Ohio-based business technology solutions company.
MAP will be offered in 49 states, with the exception of California. The program is insured and underwritten by an A.M. Best “A” rated insurance company.