P&A Providers & Administrators
MenuMENU
SearchSEARCH

NADA Chairman Rhett Ricart: We’ve Got This

As auto dealers, we know disruption; it isn’t new and it will never stop. In fact, we’ve found a way to grow and thrive out of disruption, and the coronavirus pandemic will serve as yet another example of dealers adapting and overcoming our challenges.

April 23, 2020
NADA Chairman Rhett Ricart: We’ve Got This

As auto dealers, we know disruption; it isn’t new and it will never stop. In fact, we’ve found a way to grow and thrive out of disruption, and the coronavirus pandemic will serve as yet another example of dealers adapting and overcoming our challenges.

Photo courtesy of NADA

3 min to read


NADA – Rhett Ricart: It has been just over 60 days since I took the helm as chairman of NADA. In my incoming speech, I talked about corruption, obstruction and disruption to the auto retail industry… and what a disruptor we now have in our midst – COVID-19.

We need to stand united more than ever—and, fortunately, we’re not alone.

Ad Loading...

As auto dealers, we know disruption; it isn’t new and it will never stop. In fact, we’ve found a way to grow and thrive out of disruption, and the coronavirus pandemic will serve as yet another example of dealers adapting and overcoming our challenges.

In 2009, during the Great Recession, many of us were fighting manufacturers to keep our franchises. Today, the industry is united and we are fighting a virus that threatens not only the safety and health of our families, employees and customers, but has all but wiped out customer demand for the moment. For many of us, sales are down between 30%—even 100% in some states where sales are not permitted at all. Even our service departments, the bread and butter of our dealerships, are experiencing decreased demand.

I don’t take this lightly. It is a stressful and difficult moment for all of us. We all care deeply about our communities and our employees and, unfortunately, many of us have been forced to cut our workforces to survive.

Now is the time to stand together and preserve the auto retail industry. We have weathered many storms before and we will weather this one.

To help us navigate business operations and regulations in the coronavirus environment, NADA has developed a host of resources. These tools – including the NADA Coronavirus Hub, and the Dealership Lifeline Webinar Series with near daily webinars at 1:00 p.m. EST – that provide important, timely information and guidance that is updated around the clock. All members should make sure they are subscribed and receiving the daily 6 p.m. EST coronavirus update email, which summarizes the news and need-to-know developments of the day.

Ad Loading...

NADA is also working relentlessly behind the scenes in Washington to support our dealer body across the country. NADA’s staff has been hard at work advocating for vehicle sales operations to be deemed essential at the federal level and calling on government leaders to enact policies that allow for America’s small businesses, including dealers, to keep their employees on the payroll.

NADA played an important role in keeping Congress focused on the need to provide immediate payroll liquidity to Main Street businesses like yours and mine, which ultimately led to the creation of the Paycheck Protection Program. And NADA also played a crucial role in ensuring that the pieces were in place for the majority of franchised dealers to be eligible for PPP loans so that they could retain and support their employees. Our payrolls are so important to our employees, their families and our local communities, especially when the rest of the retail sector is suffering as well. More recently, NADA worked with a number of other business groups to get this program further funded, as additional payroll funds are needed in to stabilize numerous local economies across the country.

Furthermore, NADA is navigating the complex COVID-19 labor and employment policies that have been adopted to date, and are summarizing them into actionable tasks for dealers.

We need to stand united more than ever—and, fortunately, we’re not alone. We have a relentless and talented NADA staff that works around the clock to advocate, educate, and communicate on your behalf. I meant what I said in February: we are a bulletproof band of brothers and sisters and now is the time to:

  • Stay involved with your community.

  • Over communicate and support your state and metro associations.

  • Bear down despite the chaos.

  • Stay positive, we will get through this TOGETHER!

  • Stay healthy.

  • Stay safe and stay strong.

Ad Loading...

WE’VE GOT THIS!

Originally posted on F&I and Showroom

More Industry

Subwoofer in trunk of car.
Industryby Lauren LawrenceMay 26, 2026

Ownership Priorities are Shifting

A new survey shows that in the U.S. vehicle quality for generation Z is largely defined by advanced safety features, intuitive technology and premium sound systems.

Read More →
Man's hand holding gas pump in fuel tank of white car
Industryby Hannah MitchellMay 26, 2026

Pump Price Jump Calculated

ISeeCars.com examined fuel costs for different power trains, finding which ones have experienced the biggest hits since the war in Iran commenced.

Read More →
Graphic showing previous week's truck and SUV segment prices
Industryby StaffMay 20, 2026

Black Book: Weekly Market Update

Wholesale values fell last week despite the spring season still being in the traditional full-gear mode, analysts said.

Read More →
Ad Loading...
Photo of dealership sign with Toyota logo
Industryby Lauren LawrenceMay 19, 2026

Arkansas Auto Group Acquires First Indiana Rooftop

Performance Brokerage Services represented both the buyer and seller in the sale of Carver Toyota of Columbus by Carlock Automotive Group.

Read More →
Headshot photo of Antonio Filosa, Stellantis CEO
Industryby Hannah MitchellMay 19, 2026

Stellantis to Dive Into U.S. Lending

The multinational maker of Chrysler, Dodge, Jeep, Ram and multiple other brands received conditional approvals for a Utah-based industrial bank.

Read More →
Photo of the rear of a new BMW iX SUV
Industryby Hannah MitchellMay 12, 2026

New-Vehicle Prices Rise

With April sales down, higher prices on in-demand large vehicles helped inflate the overall ATP, though increases were under long-term averages, Cox Automotive reported.

Read More →
Ad Loading...
Graphic of car segments' results the previous week
Industryby StaffMay 12, 2026

Black Book: Weekly Market Update

Last week in the wholesale automotive market proved to be a mixed bag, analysts reported.

Read More →
Graphic of last week's estimated used retail days to turn
Industryby StaffMay 6, 2026

Black Book: Weekly Market Update

Conversion rates were flat last week at 63%, Black Book analysts calculated, as low-mileage and almost-near units outpaced the overall market.

Read More →
cargo ship with vehicles, at dock
Industryby Lauren LawrenceMay 5, 2026

EU Auto Association Urges Action

Trade relations between the European Union and the U.S. are at risk, causing the European Automobile Manufacturers Association to push lawmakers to make a decision.

Read More →
Ad Loading...
two people working on a paper contract together
IndustryMay 1, 2026

Driving into the Super CFC Era

Understanding the risks and benefits of retail accounting and Super CFCs can help you better present options to your dealer partners.

Read More →