NADA Chairman Rhett Ricart: We’ve Got This
As auto dealers, we know disruption; it isn’t new and it will never stop. In fact, we’ve found a way to grow and thrive out of disruption, and the coronavirus pandemic will serve as yet another example of dealers adapting and overcoming our challenges.

As auto dealers, we know disruption; it isn’t new and it will never stop. In fact, we’ve found a way to grow and thrive out of disruption, and the coronavirus pandemic will serve as yet another example of dealers adapting and overcoming our challenges.
Photo courtesy of NADA
NADA – Rhett Ricart: It has been just over 60 days since I took the helm as chairman of NADA. In my incoming speech, I talked about corruption, obstruction and disruption to the auto retail industry… and what a disruptor we now have in our midst – COVID-19.
We need to stand united more than ever—and, fortunately, we’re not alone.
As auto dealers, we know disruption; it isn’t new and it will never stop. In fact, we’ve found a way to grow and thrive out of disruption, and the coronavirus pandemic will serve as yet another example of dealers adapting and overcoming our challenges.
In 2009, during the Great Recession, many of us were fighting manufacturers to keep our franchises. Today, the industry is united and we are fighting a virus that threatens not only the safety and health of our families, employees and customers, but has all but wiped out customer demand for the moment. For many of us, sales are down between 30%—even 100% in some states where sales are not permitted at all. Even our service departments, the bread and butter of our dealerships, are experiencing decreased demand.
I don’t take this lightly. It is a stressful and difficult moment for all of us. We all care deeply about our communities and our employees and, unfortunately, many of us have been forced to cut our workforces to survive.
Now is the time to stand together and preserve the auto retail industry. We have weathered many storms before and we will weather this one.
To help us navigate business operations and regulations in the coronavirus environment, NADA has developed a host of resources. These tools – including the NADA Coronavirus Hub, and the Dealership Lifeline Webinar Series with near daily webinars at 1:00 p.m. EST – that provide important, timely information and guidance that is updated around the clock. All members should make sure they are subscribed and receiving the daily 6 p.m. EST coronavirus update email, which summarizes the news and need-to-know developments of the day.
NADA is also working relentlessly behind the scenes in Washington to support our dealer body across the country. NADA’s staff has been hard at work advocating for vehicle sales operations to be deemed essential at the federal level and calling on government leaders to enact policies that allow for America’s small businesses, including dealers, to keep their employees on the payroll.
NADA played an important role in keeping Congress focused on the need to provide immediate payroll liquidity to Main Street businesses like yours and mine, which ultimately led to the creation of the Paycheck Protection Program. And NADA also played a crucial role in ensuring that the pieces were in place for the majority of franchised dealers to be eligible for PPP loans so that they could retain and support their employees. Our payrolls are so important to our employees, their families and our local communities, especially when the rest of the retail sector is suffering as well. More recently, NADA worked with a number of other business groups to get this program further funded, as additional payroll funds are needed in to stabilize numerous local economies across the country.
Furthermore, NADA is navigating the complex COVID-19 labor and employment policies that have been adopted to date, and are summarizing them into actionable tasks for dealers.
We need to stand united more than ever—and, fortunately, we’re not alone. We have a relentless and talented NADA staff that works around the clock to advocate, educate, and communicate on your behalf. I meant what I said in February: we are a bulletproof band of brothers and sisters and now is the time to:
Stay involved with your community.
Over communicate and support your state and metro associations.
Bear down despite the chaos.
Stay positive, we will get through this TOGETHER!
Stay healthy.
Stay safe and stay strong.
WE’VE GOT THIS!
Originally posted on F&I and Showroom
More Industry

Kia Closes Out Summer With a Bang
Its U.S. subsidiary broke multiple records in August, in part due to a surge of demand for hybrids models.
Read More →
Indiana Dealership Changes Hands
A 30-year-old Ford dealership in Indiana has a new owner and will soon be undergoing renovations to meet manufacturer requirements.
Read More →
Texas Dealership No Longer in the Family
The Ford store, a longtime cornerstone of the Houston market, is now part of one of the fastest-growing U.S. auto groups.
Read More →
Genesis Grows California Presence
The Cardinale Automotive Group opened its third Genesis rooftop in the Golden State, Genesis of San Bruno, a stand-alone dealership serving the San Francisco Bay Area.
Read More →
August Auto Sales a Mixed Bag
An early forecast shows strong business despite consumer hurdles, and hybrids are a big piece of their affordability coping strategy.
Read More →
EV Market Humming Along
July sales show steady growth as the segment stabilizes from last year’s artificial surge following pullback of federal support.
Read More →
Auto Loan Delinquency Rates Stabilize
Auto loans are a main driver of nonmortgage consumer debt, but delinquency rates stabilized in the second quarter across all credit risk tiers.
Read More →
EV Sales Recover in Q2
The EV sales roller coaster continues as numbers show improvement, but industry experts predict a year-over-year third-quarter decline and fourth-quarter jump.
Read More →
The Cheapest Hybrids to Fuel
The powertrain is increasing in popularity, in no small part due to its fuel economy. A new report lists the most efficient hybrids on the market.
Read More →
Hybrids and SUVs Gaining Ground
The most recent Kelley Blue Book Brand Watch found that only two nonluxury brands increased in shopper consideration, buoyed by their hybrid and SUV offerings.
Read More →