P&A Providers & Administrators
MenuMENU
SearchSEARCH

NADA: Local Dealerships Are Supporting Their Communities During Pandemic

Even as they are operating in a challenging environment where customers and employees are staying home and the rules of operation change every day, auto dealers across the country are pitching in and doing their best to help their communities weather the pandemic.

April 6, 2020
NADA: Local Dealerships Are Supporting Their Communities During Pandemic

Even as they are operating in a challenging environment where customers and employees are staying home and the rules of operation change every day, auto dealers across the country are pitching in and doing their best to help their communities weather the pandemic.

Image by PublicDomainPictures from Pixabay 

4 min to read


NADA – Auto and truck dealers have a long tradition of lending a helping hand to their communities and dealership families as they rebound and rebuild after recessions, hurricanes, wildfires, and floods. “In every community in the United States, car dealers give back more than any other industry or profession,” said Tom Holcombe, owner of Little Apple Cars in Manhattan, Kansas. “I’ve yet to meet another dealer who is anything but civic minded, honest, and good people who do the right thing and give back.”

In every community in the United States, car dealers give back more than any other industry or profession.

Ad Loading...

That is certainly the case with the COVID-19 crisis. Even as they are operating in a challenging environment where customers and employees are staying home and the rules of operation change every day, auto dealers across the country are pitching in and doing their best to help their communities weather the pandemic.

Here are a few inspiring examples.

Giving Hope and Stability in New Orleans

The Food Pantry of New Orleans was established in 2013 after Toyota of New Orleans transformed a building on their property into a soup kitchen. Now, another area auto dealer has transformed the Food Pantry into a drive-thru facility to get even more groceries into the hands of New Orleans families while maintaining social distancing guidelines.

Troy Duhon, founder and owner of Premier Automotive Group is also the founder of the Giving Hope Foundation, which has gone from serving 3,000 needy families each month to handing out groceries to more than 300 families a day. The only requirement is an I.D.

Ad Loading...

“I think in the midst of craziness, what’s important for all of us is that we have some kind of stability,” said Giving Hope volunteer Karl Frank. “And I think that by being here today is really providing some people with stability and maybe a little security with regard to facing the unknown that we’re all dealing with right now.”

Getting Masks to Those Who Need Them in Ohio & Minnesota

First responders and medical workers fighting on the frontlines of the COVID-19 outbreak are facing a critical shortage of personal protection equipment, especially face masks. Harrison, Ohio restaurant owner, Kevin Wang, turned to social media and created a GoFundMe account to raise $6,600 to help purchase 10,000 face masks for his local hospitals and fire groups.

Within minutes of putting out the call, representatives from Tom Tepe Autocenter and Car Country donated the full amount. “We’re very happy to support the community that supports us. We’ve grown year after year and it’s because of the generous support of the customers and the community, so we’re happy to give back anyway we can,” Harry Tepe told Eagle Country Online.

Similarly, Minnesota’s Allina Health asked the community to donate N95 or N100 health masks for it’ healthcare workers. The only problem? How to get the masks to the more than 13 hospitals and 90 clinics the health care system operates throughout Minnesota and Wisconsin.

Ad Loading...

AutoNation Ford in White Bear Lake stepped in and offered up more than 40 delivery vehicles to collect and deliver the donated masks.

Helping Local Restaurants in Virginia

The restaurant industry has been particularly hard hit by the COVID-19 pandemic, enduring forced closures or having to switch to take-out only in many states and cities, including Charlottesville, Virginia. In response, the Umansky Auto Group is donating $250 for each car sold to a customer’s favorite restaurant.

“For every customer that purchases a new or used vehicle at any of our five Umansky locations, we are going to donate $250 for each car that’s sold from now until the end of April, so we are hoping this does great financial impact for the restaurant industry that will help them for their families and their employees,” Umansky General Manager Russ Toll told his local CBS affiliate.

Loaner Cars for New York’s Essential Personnel

Ad Loading...

While several states, including New York, have designated auto servicing and repair as “essential” and exempt from shelter-in-place orders, Staten Island’s largest auto dealer, Island Auto Group, has voluntarily closed all of its nine service and parts centers and temporarily reduced staff across its’ 14 dealerships from 400 to just 60 employees.

“Although New York State law allows service departments to remain open, Island believes that we must always consider the safety of our team members and their families. We also want to provide the very best protection for our customers,” according to a statement on the dealer’s website.

There is one exception: First responders and other essential personnel who find themselves without a working vehicle during the pandemic can contact the dealership directly for assistance and a loaner car.

“We started to offer our entire fleet of loaner cars, which is over 50 cars to any first responder,” Island Auto Group Owner Marcello Sciarrino told his local ABC affiliate. “It’s a great time to show how New Yorkers and Staten Islanders all get together in a time of need and make sure we take care of our most important people.”

Originally posted on Auto Dealer Today

More Industry

Photo of gray SUV plugged into public electric-vehicle charger in parking lot
Industryby Hannah MitchellJuly 21, 2026

World EV Adoption Set to Grow

A new report says the segment, despite recent setbacks in some regions, is poised for acceleration as many countries look to reduce pollution.

Read More →
Bar chart of truck and SUV segments' weekly value change
Industryby StaffJuly 21, 2026

Black Book: Weekly Market Update

Wholesale automotive auction business stayed steady last week as bidders encountered lower prices, analysts observed.

Read More →
laptop with blue car on screen on a shopping website, Clear Costs Convert
Industryby Lauren LawrenceJuly 21, 2026

Pricing Transparency Drives Purchase Consideration

An annual study by JD Power found that clear pricing matters to consumers on automaker websites, so much so that it increases their purchase consideration.

Read More →
Ad Loading...
Bar graphic of used-car segment weekly change
Industryby StaffJuly 14, 2026

Black Book: Weekly Market Update

Used-vehicle market depreciation was the prevailing story in the wholesale market last week.

Read More →
Light-blue Fiat car parked on a sunny Chicago street
Industryby Hannah MitchellJuly 14, 2026

Smaller Is Looking Better

A growing number of Americans in the market for a new vehicle are opting for more affordable options, not waiting for market stability to bite the bullet.

Read More →
man sitting at desk using calculator with charts in front of him, to-go coffee cup on desk, rising and falling data chart in front
Industryby Lauren LawrenceJuly 14, 2026

U.S. EV Market Slowly Stabilizes

U.S. electric-vehicle interest is slowly stabilizing since a major dip in sales after last year's end of the federal EV tax credit, and hybrids remain the leading electrified power train.

Read More →
Ad Loading...
blue background, map of the world with connecting lights and an electric vehicle emblem in the middle
Industryby Lauren LawrenceJuly 8, 2026

Global EV Market Entering New Phase

Automakers are making investments to lower battery costs and optimize production to meet changing consumer needs.

Read More →
Bar chart showing week-over-week wholesale automotive price change
Industryby StaffJuly 7, 2026

Black Book Weekly Market Update

The holiday weekend, not surprisingly, put a drag on wholesale automotive activity last week, analysts observed.

Read More →
Photo of Honda CR-V SUV on two-lane road next to roadside trees
Industryby Hannah MitchellJuly 1, 2026

Auto Affordability in Context

Cox Automotive points out the complex circumstances that have led to eye-popping vehicle prices.

Read More →
Ad Loading...
Line chart of used-vehicle days to turn over past week
Industryby StaffJune 30, 2026

Black Book: Weekly Market Update

Automotive auction inventory increased last week, giving choosy bidders even more leeway.

Read More →