P&A Providers & Administrators
MenuMENU
SearchSEARCH

New Used-Car Shopping Guide Caters to Biggest Chunk of Shoppers

Consumer Reports adds recommendations, reliability ranking and more to help people choose a model.

August 27, 2024
New Used-Car Shopping Guide Caters to Biggest Chunk of Shoppers

Toyota and its luxury brand, Lexus, top Consumer Reports' first reliability rankings for used vehicles.

Credit:

Toyota

2 min to read


So many American consumers are shopping only used cars that Consumer Reports just added a review category for the segment.

The nonprofit researcher and tester said a survey it conducted in June showed 40% of people looking to buy a vehicle in the previous year were browsing only used models, compared to 31% shopping for new cars and 24% considering both.

Ad Loading...

It comes as no surprise that still-elevated new-car prices following the pandemic vehicle price inflation, in addition to price pressure in other areas, are pushing some consumers to the used market.

Consumer Reports’ new used-car ratings and recommendations are designed to help the biggest chunk of shoppers with the process. They include a ranking of 5- to 10-year-old vehicles based on reliability.

“… buyers shouldn’t have to sacrifice safety, reliability, or fuel economy to stay within their budget,” said its associate director of auto test development, Alex Knizek. “The trusted reviews and resources now available on CR.org will help used car shoppers make the smartest choice for their needs, much like we’ve done to inform new car buyers for decades.”

The used-vehicle guidance also includes ratings on tires, batteries, insurers and more.

Consumer Reports’ reliability ranking puts Lexus and Toyota at Nos. 1 and 2, a long way ahead of third-place Mazda. It says the top three have consistently demonstrated average or above average reliability over the years. For the ranking, it reviewed its members on problems they experienced with their 2014- to 2019-model vehicles over the previous year.

Ad Loading...

Originally posted on Auto Dealer Today

More Industry

Subwoofer in trunk of car.
Industryby Lauren LawrenceMay 26, 2026

Ownership Priorities are Shifting

A new survey shows that in the U.S. vehicle quality for generation Z is largely defined by advanced safety features, intuitive technology and premium sound systems.

Read More →
Man's hand holding gas pump in fuel tank of white car
Industryby Hannah MitchellMay 26, 2026

Pump Price Jump Calculated

ISeeCars.com examined fuel costs for different power trains, finding which ones have experienced the biggest hits since the war in Iran commenced.

Read More →
Graphic showing previous week's truck and SUV segment prices
Industryby StaffMay 20, 2026

Black Book: Weekly Market Update

Wholesale values fell last week despite the spring season still being in the traditional full-gear mode, analysts said.

Read More →
Ad Loading...
Photo of dealership sign with Toyota logo
Industryby Lauren LawrenceMay 19, 2026

Arkansas Auto Group Acquires First Indiana Rooftop

Performance Brokerage Services represented both the buyer and seller in the sale of Carver Toyota of Columbus by Carlock Automotive Group.

Read More →
Headshot photo of Antonio Filosa, Stellantis CEO
Industryby Hannah MitchellMay 19, 2026

Stellantis to Dive Into U.S. Lending

The multinational maker of Chrysler, Dodge, Jeep, Ram and multiple other brands received conditional approvals for a Utah-based industrial bank.

Read More →
Photo of the rear of a new BMW iX SUV
Industryby Hannah MitchellMay 12, 2026

New-Vehicle Prices Rise

With April sales down, higher prices on in-demand large vehicles helped inflate the overall ATP, though increases were under long-term averages, Cox Automotive reported.

Read More →
Ad Loading...
Graphic of car segments' results the previous week
Industryby StaffMay 12, 2026

Black Book: Weekly Market Update

Last week in the wholesale automotive market proved to be a mixed bag, analysts reported.

Read More →
Graphic of last week's estimated used retail days to turn
Industryby StaffMay 6, 2026

Black Book: Weekly Market Update

Conversion rates were flat last week at 63%, Black Book analysts calculated, as low-mileage and almost-near units outpaced the overall market.

Read More →
cargo ship with vehicles, at dock
Industryby Lauren LawrenceMay 5, 2026

EU Auto Association Urges Action

Trade relations between the European Union and the U.S. are at risk, causing the European Automobile Manufacturers Association to push lawmakers to make a decision.

Read More →
Ad Loading...
two people working on a paper contract together
IndustryMay 1, 2026

Driving into the Super CFC Era

Understanding the risks and benefits of retail accounting and Super CFCs can help you better present options to your dealer partners.

Read More →