New Used-Car Shopping Guide Caters to Biggest Chunk of Shoppers
Consumer Reports adds recommendations, reliability ranking and more to help people choose a model.

Toyota and its luxury brand, Lexus, top Consumer Reports' first reliability rankings for used vehicles.
Toyota
So many American consumers are shopping only used cars that Consumer Reports just added a review category for the segment.
The nonprofit researcher and tester said a survey it conducted in June showed 40% of people looking to buy a vehicle in the previous year were browsing only used models, compared to 31% shopping for new cars and 24% considering both.
It comes as no surprise that still-elevated new-car prices following the pandemic vehicle price inflation, in addition to price pressure in other areas, are pushing some consumers to the used market.
Consumer Reports’ new used-car ratings and recommendations are designed to help the biggest chunk of shoppers with the process. They include a ranking of 5- to 10-year-old vehicles based on reliability.
“… buyers shouldn’t have to sacrifice safety, reliability, or fuel economy to stay within their budget,” said its associate director of auto test development, Alex Knizek. “The trusted reviews and resources now available on CR.org will help used car shoppers make the smartest choice for their needs, much like we’ve done to inform new car buyers for decades.”
The used-vehicle guidance also includes ratings on tires, batteries, insurers and more.
Consumer Reports’ reliability ranking puts Lexus and Toyota at Nos. 1 and 2, a long way ahead of third-place Mazda. It says the top three have consistently demonstrated average or above average reliability over the years. For the ranking, it reviewed its members on problems they experienced with their 2014- to 2019-model vehicles over the previous year.
Originally posted on Auto Dealer Today
More Industry

Kia Closes Out Summer With a Bang
Its U.S. subsidiary broke multiple records in August, in part due to a surge of demand for hybrids models.
Read More →
Indiana Dealership Changes Hands
A 30-year-old Ford dealership in Indiana has a new owner and will soon be undergoing renovations to meet manufacturer requirements.
Read More →
Texas Dealership No Longer in the Family
The Ford store, a longtime cornerstone of the Houston market, is now part of one of the fastest-growing U.S. auto groups.
Read More →
Genesis Grows California Presence
The Cardinale Automotive Group opened its third Genesis rooftop in the Golden State, Genesis of San Bruno, a stand-alone dealership serving the San Francisco Bay Area.
Read More →
August Auto Sales a Mixed Bag
An early forecast shows strong business despite consumer hurdles, and hybrids are a big piece of their affordability coping strategy.
Read More →
EV Market Humming Along
July sales show steady growth as the segment stabilizes from last year’s artificial surge following pullback of federal support.
Read More →
Auto Loan Delinquency Rates Stabilize
Auto loans are a main driver of nonmortgage consumer debt, but delinquency rates stabilized in the second quarter across all credit risk tiers.
Read More →
EV Sales Recover in Q2
The EV sales roller coaster continues as numbers show improvement, but industry experts predict a year-over-year third-quarter decline and fourth-quarter jump.
Read More →
The Cheapest Hybrids to Fuel
The powertrain is increasing in popularity, in no small part due to its fuel economy. A new report lists the most efficient hybrids on the market.
Read More →
Hybrids and SUVs Gaining Ground
The most recent Kelley Blue Book Brand Watch found that only two nonluxury brands increased in shopper consideration, buoyed by their hybrid and SUV offerings.
Read More →