LAKE FOREST, Calif. - Portfolio, a leading reinsurance program manager for automotive dealers, has named Lori Hallissey Chief Operating Officer effective October 3rd. As part of the senior management team, she will be responsible for all Portfolio operations including contract processing, claims management and Information Technology, with six directors and managers reporting to her directly. Hallissey will report to the President and CEO, Brent Griggs.
“I have known Lori for over 20 years and she has impressed me at every turn,” observed Griggs. “She brings expertise, drive and a hands-on approach to her responsibilities. She is also very personable, which fits with the Portfolio corporate culture of being a fun but focused place to work. All of the stakeholders in Portfolio- dealers, consumers, agents, and employees- will benefit from having Lori in this key position.”
Hallissey remarked, “Portfolio may be the single most dynamic and exciting company in our industry. Their growth over the past six years has been remarkable, and makes me want to contribute my best to the company’s ongoing success. I look forward to working with all the teams to assist in taking the company to the next level.”
Hallissey will be based in the Lake Forest, CA office of Portfolio. She joins Portfolio after having served as Vice President of Operations and Customer Experience at Allstate Dealers Services in Jacksonville, FL, leading a team of 75 that managed all aspects of VSC, GAP and ancillary product administration for both new business and in-force business.
Prior to Allstate, she was Senior Vice President of Administration for the Asset Protection Division of Protective Life in Bannockburn, IL. She led core teams totaling 210 employees in administering new and in-force business, technology conversions, vendor selection and implementation, tier one web support, customer service, and all claims activities. During this time she helped to integrate and administer business related to four acquisitions.
Hallissey began her career in 1989 at OwnerCare, a multi-state dealer services general agency acquired by Protective during her tenure, and is a graduate of North Park University in Chicago. She has been a speaker and panelist at numerous industry conferences, including the Vehicles Service Contract Administrators Conference (VSCAC) and Providers & Administrators Leadership Summit (PALS).